Mr. Doug Childress reports
TURNIUM AND SYNTHEIA AI COMMENCE COMMERCIAL ROLLOUT OF AI-POWERED COMMUNICATIONS PLATFORM ACROSS PARTNER NETWORK
Turnium Technology Group Inc. has formed a global commercialization partnership with Syntheia Corp. (Canadian Securities Exchange: SYAI), a leading provider of conversational AI (artificial intelligence) solutions for inbound and outbound telephone call management.
This major milestone follows Turnium's previously announced strategic alliance with Syntheia AI, marking the transition from collaboration to revenue-generating commercialization. The platform will be made available to Turnium's channel partners as a value-added solution designed to enhance business communications, customer engagement and operational efficiency.
AI-driven inbound and outbound communications
The Syntheia platform enables partners to deploy conversational AI for both outbound and inbound business communications, including:
Outbound use cases
- Business development and lead engagement;
- Accounts receivable and payment follow-ups;
- Appointment confirmations and pro-active customer outreach.
Inbound use cases
- Customer support and troubleshooting;
- Order status and service updates;
- Call routing and first-level response automation.
By automating high-volume and repetitive communication workflows, the platform allows businesses to remain responsive and consistent while reducing operational strain.
Partner-focused commercial strategy
"Our partners are constantly looking for ways to deliver more value without adding complexity," said Doug Childress, global chief executive officer of Turnium. "The commercialization of Syntheia's AI communications platform will sit within our TaaS ecosystem and provide our partners a practical, revenue-ready solution that addresses real business needs -- from sales outreach to customer support -- using AI."
Tony Di Benedetto, chairman and chief executive officer of Syntheia AI, added: "This commercial rollout represents a major milestone for Syntheia. Through Turnium's global partner network, our platform can now be deployed at scale, enabling partners and their customers to modernize how they communicate with clients, prospects and stakeholders."
Scalable, partner-ready deployment
The platform has been structured for easy integration into partner environments, with flexible usage models and support for multi-industry deployments. Initial rollouts will focus on select partners, with broader availability planned as adoption expands.
This commercialization initiative reinforces Turnium's strategy of delivering differentiated, AI-enabled solutions that drive partner growth and recurring revenue while strengthening customer relationships.
About Syntheia
Syntheia is an artificial intelligence technology company which is developing and commercializing proprietary algorithms to deliver human-like conversations and deploying our technology to enhance customer satisfaction while dramatically reducing turnover and traditional staffing issues.
About Turnium Technology Group Inc.
Turnium Technology Group acquires companies that complement its technology-as-a-service (TaaS) strategy, integrates them to generate efficiencies and delivers their solutions through a global channel partner program to customers worldwide. Turnium's mission is to provide IT providers with a complete, white-labelled portfolio of business technology solutions, enabling them to quickly add new services in response to customer demand.
In essence, Turnium is building a TaaS platform that incorporates all the services, platforms and capabilities that ISPs, MSPs, IT providers, VoIP/UCaaS, CCaaS or cloud providers might need. Additionally, Turnium provides deployment resources, hardware, delivery, support, and marketing and sales enablement to help channel partners go to market quickly and deliver exceptional quality.
Turnium delivers secure, cost-effective, uninterrupted and scalable global IT solutions to its channel partners and their end-customers -- because connectivity matters.
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