The Globe and Mail reports in its Tuesday edition that Vancouver-based Telus grew by nearly 5,000 employees in 2025 but shed 2,800 jobs in Canada, extending a trend of the big telcos reducing head count in their core businesses in recent years. The Globe's Irene Galea writes that as of the end of 2025, Telus had 111,500 employees, up from 106,800 at the end of 2024 -- a 4.5-per-cent increase, according to the company's annual report. Of those employees, 85,100 work for its technology outsourcing division, Telus Digital, which provides artificial intelligence and data capabilities for Telus and external clients. This segment gained 6,100 employees last year. That growth reflects global demand for AI-powered customer services, a Telus spokesman told The Globe. The remaining 26,400 employees work at the company's other business lines, including its telecom services and Telus Health. This group lost 1,400 employees last year. Canada's largest phone and Internet companies have been reducing their telecom-related work forces in recent years, as they aim to lower expenses and reduce debt, while implementing new technology they say makes them more efficient. Some of those job losses have been offset by acquisitions.