Mr. Mark Barrenechea reports

OPENTEXT AVIATOR REIMAGINES WORK WITH AI

Open Text Corp. has released its Cloud Editions (CE) 24.1, and with it, its latest OpenText Aviator innovations. OpenText Aviator powers multiple AI (artificial intelligence) use cases by enabling secure information management and governance across knowledge bases without customers having to move their data. The new enhancements and integrations available in Cloud Editions 24.1 demonstrate the evolution of the strategic approach to how work can be reimagined with the application of AI to business workflows -- opentext.ai.

The imperative to adopt AI now spans every industry and business sector, and it only continues to gain traction. By next year, Gartner predicts that 30 per cent of major organizations will lean on AI-generated personalized content -- an exponential leap from just 2 per cent in 2022. Similarly, Gartner also forecasts that by 2026, specialized generative AI systems will automate 20 per cent of routine tasks across diverse industries. This acceleration highlights AI's prominent role in revolutionizing operations across all business sectors, and OpenText stands ready to support this transformative journey.

"The latest Cloud Editions launch isn't just about enhancing our offerings or providing a solution. It's about enabling a paradigm shift in how businesses operate, how industries evolve and how we collectively engage with technology in this era of rapid transformation," said Mark J. Barrenechea, chief executive officer and chief technology officer (CTO), Open Text. "Leveraging AI for impactful results depends on reliable data -- without it, even the most skilled data scientists will struggle. By expanding the Aviator portfolio in conjunction with our world class information management platform, Cloud Editions 24.1 empowers customers with the tools and insights needed to get ahead."

Now, being made available in Cloud Editions 24.1, Open Text has added the following enhancements to its Aviator portfolio:

• OpenText Content Aviator now is available on OpenText Extended ECM, integrating conversational search, summarization and translation within content management. Recognizing that information retrieval can be both time-consuming and tedious for employees, this update enables customers to leverage generative AI technology to help accelerate content discovery, improving employee efficiency and productivity.
• OpenText IT Operations Aviator on SMAX (service management automation X) efficiently resolves common IT (information technology) service requests, thus minimizing the need for support staff and reducing tier 1 business costs. Learn more about the early adopter program on-line.
• OpenText Thrust Studio is now open through an early access program. These new tools enable developers to design, build and deploy applications utilizing OpenText Thrust APIs (application programming interfaces) more seamlessly with enhanced workflows, permissions and decision models. With CE 24.1, Open Text also introduces enhancements to its Thrust for Partner program. The latest enhancements provide partners with new features in OpenText Thrust Studio, including a more robust set of free APIs and additional support to help create industry-specific solutions. Open Text partners interested in joining the early access program can sign up on-line.

"In recent years, we have witnessed how AI can profoundly change the world. Today, it is more evident than ever before that AI is the guiding compass that is steering businesses toward better efficiency, profitability and intelligence," said David Milette, co-founder and chief technology evangelist at SQALogic Technologies Inc. "However, we are seeing in our industry that amidst AI's incredible power lies a conundrum: testing an evolving AI technology requires fundamental changes in the way we approach quality assurance as practitioners. Harnessing AI's tremendous potential demands a shift in responsibility and perspective -- Open Text makes this simple. With its Aviator capabilities, our customers can seamlessly transform challenges into opportunities by gaining essential insights needed to identify and address potential issues, refine strategies, and ensure timely and successful deliveries."

From the first introduction of opentext.ai and OpenText Aviator in August, 2023, the company quickly demonstrated its commitment to advancing its AI vision with the launch of its first set of Aviator capabilities to address multiple use cases across the enterprise:

• OpenText Aviator for business:
  • OpenText IT Operations Aviator is a cutting-edge generative AI virtual agent for Open Text service management automation X (SMAX);
  • OpenText DevOps Aviator enables organizations to deliver software at unparalleled velocity with the help of generative AI capabilities;
  • OpenText Content Aviator optimizes information retrieval in the workplace, making it more efficient and productive. The interactive chat interface and natural language queries enhances user productivity and streamlines content discovery;
  • OpenText Experience Aviator integrates customer communications management (CCM) software with generative AI capabilities, enabling marketing, communications and customer service support teams to produce well-formed and relevant material faster than ever, boosting development productivity;
  • OpenText Cybersecurity Aviator provides an innovative threat detection approach that combines machine learning models that automatically and continuously learn with rapid deployment, allowing new threat detection models to be in place within hours;
  • OpenText Business Network Aviator brings generative AI and large language models (LLMs) into the OpenText Business Network, placing the entire supply chain information flow into a single platform.
• OpenText Aviator for technologists:
  • OpenText Aviator Platform offers a suite of tools and connectors to administer enterprise-grade data warehouses, data lakes, analytics of structured and unstructured data, and visualization for intelligent decision-making;
  • OpenText Aviator Search introduces a new advanced capability to go from clicks to conversations with search that spans all data types across multiple repositories to build any custom solution, portal or experience for an enterprise;
  • OpenText Aviator IOT brings forward a collection of tools to better connect and protect millions of IoT (Internet of Things) end-points to get real-time insights and visibility into assets location, condition, utilization, performance and health;
  • OpenText Thrust is a set of robust cloud API services and developer tools built over the last three years that can power secure information flows, fuel custom AI solutions and fast-track new AI-embedded applications;
  • OpenText Aviator Lab is a partnership for experimentation with professional AI experts to help customers accelerate AI development through rapid prototyping and AI reference architectures in a secure sandbox environment.
• Additional resources:
  • For further insights into the latest release, please visit the company's chief product officer's blog post;
  • Discover the other innovations available in prior Cloud Editions releases by reading the company's blog posts;
  • Learn more about Open Text's AI strategy at opentext.ai.

About Open Text Corp.

Open Text, the information company, enables organizations to gain insight through market-leading information management solutions, powered by Open Text Cloud Editions.

We seek Safe Harbor.