Mr. Naveed Irshad reports

MANULIFE STATEMENT ON PHARMACY CHOICE CONCERNS

Manulife Financial Corp. is making an update so that Canadians supported by Manulife who take specialty medications to treat serious, chronic and often life-threatening conditions will be able to fill their prescriptions at any pharmacy of their choice. Home delivery will also continue to be an option. Manulife Financial will be implementing this change swiftly and will provide updates on its website.

"Our mission is: Decisions made easier. Lives made better. To fulfill that, we have listened to and are addressing the concerns we have heard over the past week," said Naveed Irshad, president and chief executive officer, Manulife Canada. "Though this change impacts only a small number of our members, it helps ensure that all Canadians we support have choice, access and flexibility in managing their health. We are proud to partner with thousands of pharmacies across the country and contribute to a strong and healthy Canadian health care system."

These changes impact the specialty drug care program customers, which is less than 1 per cent of the Canadians the company supports. Across the rest of its business, the company has always offered Canadians the option to choose their pharmacy.

For additional details and frequently asked questions, please visit Manulife Financial's website.

About Manulife Financial Corp.

Manulife Financial is a leading international financial services provider, helping people make their decisions easier and lives better. With its global headquarters in Toronto, Canada, it provides financial advice and insurance, operating as Manulife across Canada, Asia and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for its global wealth and asset management segment, it serves individuals, institutions and retirement plan members worldwide. At the end of 2022, it had more than 40,000 employees, over 116,000 agents and thousands of distribution partners, serving over 34 million customers. It trades as MFC on the Toronto, New York and the Philippine stock exchanges and under 945 in Hong Kong.