The Globe and Mail reports in its Thursday edition that the president of London Drugs has issued a letter of apology following a cybersecurity incident that led to the closure of stores for over a week. A Canadian Press dispatch to The Globe reports that no evidence, however, has been found that customer databases were compromised. The letter from Clint Mahlman says the company is still investigating the April 28 incident, and should it find that any customer information was affected, it would inform people according to privacy laws. Mr. Mahlman says London Drugs works with experts to ensure its systems are secure and independent auditors regularly review the company's security practices. He says, however, that no organization can be completely safe from rapidly evolving cybersecurity threats and breaches orchestrated by "sophisticated" attackers. He says the retailer and pharmacy immediately shut down all 79 of its stores throughout Western Canada as soon as the "suspicious activity" was discovered and the reopening process followed the company's established protocols. London Drugs says all stores had reopened by Tuesday. Similar incidents occurred at Empire in 2022 and Indigo Books & Music early last year.