Mr. Mikel Richardson reports

CRYSTAL ART GALLERY INCREASES ECOMMERCE FULFILLMENT 5X WITH DESCARTES SELLERCLOUD™

California-based Crystal Art Gallery is using The Descartes Systems Group Inc.'s Descartes Sellercloud and its warehouse management system (WMS) module to consolidate and synchronize warehousing, inventory, listings, order processing, shipping, customer service and invoicing across multiple sales channels and brands. With fulfilment operations centralized in a single platform, the company boosted order fulfilment fivefold, increased operational efficiency and reduced shipping costs.

"We have more than 500,000 SKUs across various companies and brands and sell through multiple retailers and on-line marketplaces -- Amazon, Walmart, Wayfair, Target, Overstock and our own Shopify stores -- via a 250,000-square-foot warehouse in Los Angeles and another 70,000-square-foot facility in Mexico. With this level of inventory complexity, our manual processes were holding us back," said David Vu, vice-president of e-commerce at Crystal Art Gallery. "With Descartes Sellercloud, we've consolidated all our retailers and sales channels into one platform. This integration automates and expedites order processing, streamlines drop shipping and customer service processes, enables single-source updates for listings and inventory, and aggregates data from multiple brands and marketplaces to accurately track sales performance and tighten inventory control."

Descartes Sellercloud is an all-in-one e-commerce platform that helps small and mid-market retailers, distributors, and wholesalers with omnichannel e-commerce operations centralize the management of their catalogue, inventory, orders, purchasing, fulfilment and shipping. With 350-plus integrations to marketplaces (including Amazon, Walmart, Shopify and Tik Tok), shopping carts, shipping partners, third party logistics providers, payment gateways and vendors, the solution provides a comprehensive e-commerce ecosystem that companies can easily leverage to expand operations as they grow.

"We're pleased to support Crystal Art Gallery in removing costly manual steps from its e-commerce operations and enabling greater efficiency at scale," said Mikel Richardson, general manager, e-commerce at Descartes. "As brands navigate tariff volatility and rising competitive pressure, the ability to move quickly, stay flexible and control costs is critical. Descartes's e-commerce solutions are designed to help sellers adapt in real time -- adding new channels with ease, leveraging data to optimize performance and scaling seamlessly to meet demand."

Learn more about Descartes Sellercloud and Descartes's e-commerce shipping and fulfilment solutions.

About Crystal Art Gallery

Founded in 1989, Crystal Art Gallery designs, sources, displays, warehouses, and distributes art, home decor and licensed wall decor products worldwide across multiple select retailers and e-commerce marketplaces. With warehouses in Los Angeles, Calif., and Mexico and showrooms in New York, LA, Nashville and Hong Kong, Crystal Art Gallery is the only industry leader following a good/better/best strategy, segregating its product line into nine distinct brands that appeal to discount, mass merchant and higher end retailers.

About The Descartes Systems Group Inc.

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use the company's modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. The company's headquarters are in Waterloo, Ont., Canada, and the company has offices and partners around the world.

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