Mr. Gary Taylor reports

PBO LOGISTICS EXPANDS BUSINESS USING DESCARTES' LAST MILE DELIVERY SOLUTION

United Kingdom-headquartered PBO Logistics has significantly expanded its business with help from The Descartes Systems Group Inc.'s last-mile delivery solution. The Descartes last-mile delivery solution allowed PBO Logistics to plan and execute over fivefold the volume of monthly deliveries.

"Prior to Descartes, our warehousing and road freight team would manage the storage and deliveries for around 11,000 boxes per month. Two planners used manual processes to plan routes and schedule deliveries," said Matt Shields, director, PBO Logistics. "In order to win a major new contract, we had to prove our team could scale operations to schedule and deliver on time around 60,000 boxes monthly across the U.K. Investing in Descartes's solution was vital to achieving this goal without increasing head count. Our fleet of 50 vehicles delivers high-value homeware goods daily, and we keep customers updated about the delivery status with customer notifications and electronic proof of delivery (ePOD)."

Descartes's cloud-based last-mile delivery solution helps distribution-intensive companies improve operational efficiency and customer experience. It supports dynamic delivery requirements, including same-day delivery, by offering flexible, efficient and cost-effective time windows and delivery options. The Descartes solution improves route productivity by using advanced optimization technology to reduce the distance driven per delivery, which maximizes delivery capacity and reduces costs. With an integrated GPS-based mobile application, the solution co-ordinates drivers, dispatchers and call centres to ensure that routes are executed according to plan and exceptions are handled efficiently. ePOD captures delivery details and streamlines the delivery process, and self-service customer engagement allows customers to track their orders in real time. The solution improves delivery sustainability through increased route productivity, which results in less carbon dioxide per delivery and eliminates paper manifests and delivery documents.

"It's rewarding to see how PBO Logistics has dramatically improved productivity and grown its business through the use of our last-mile delivery solution," said Gary Taylor, vice-president, sales, EMEA (Europe, Middle East, Africa), at Descartes. "Our industry-leading last-mile delivery solution helps B2C and B2B operations significantly improve their efficiency, effectiveness and customer experience."

About The Descartes Systems Group Inc.

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use its modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. The company's headquarters are in Waterloo, Ont., Canada, and it has offices and partners around the world.

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