Mr. Sebastien Paquet reports

COVEO INTRODUCES RAG-AS-A-SERVICE FOR AWS AGENTIC AI SERVICES

Coveo Solutions Inc. has introduced retrieval augmented generation as a service for AWS agentic artificial intelligence services through a Coveo-hosted MCP server, a new cloud-native offering designed to bring more precision, security and scalability to enterprise generative AI.

Built on Coveo's decade of experience delivering search as a service, this new offering allows organizations to seamlessly ground AWS agentic AI services including Amazon Bedrock AgentCore, Amazon Bedrock agents and Amazon Quick Suite in its organizational knowledge using the new Coveo hosted MCP server.

"While LLMs have become widely available, their enterprise value depends on relevance, how effectively they can ground responses in factual, secure and permission-aware data," said Sebastien Paquet, vice-president of AI strategy, Coveo. "With our RAG-as-a-service offering, developers and enterprises can move faster, focus on innovation, and leave the retrieval complexity to us, the experts in enterprise relevance."

The new Coveo RAG-as-a-service offering is delivered through a set of configurable tools available in a fully managed MCP server:

• Passage retrieval -- returns the most relevant pieces of enterprise knowledge to ground LLM prompts;
• Answer -- generates precise answers from an organization's own data, powered by Amazon Nova;
• Search -- retrieves ranked search results for context and exploration;
• Fetch -- provides complete document text for complex reasoning tasks and deep research.

"The new Coveo RAG-as-a-service offering helps connect AWS agentic AI services to enterprise-grade retrieval," said Eric Immermann, practice director for search and retrieval, Perficient. "By combining Coveo's proven relevance platform with models delivered via Amazon Bedrock, enterprises can deploy secure, grounded and high performing GenAI applications in record time."

At AWS re:Invent, Coveo is showcasing permission-aware RAG as a service with the Coveo hosted MCP server, supporting secure and scalable grounding of Amazon Bedrock AgentCore and Amazon Quick Suite. Invitation-only early access will be offered to developers who want to accelerate their GenAI or AI agents projects with an enterprise-ready foundation that enables secure AI relevance and integrates with AWS agentic AI services.

About Coveo Solutions Inc.

Coveo brings superior AI relevance to every point of experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.

Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations and advice presented to a person on-line aligns easily with their context, needs, preferences, behaviour and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences, and large volumes and variety of content and products.

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