The Globe and Mail reports in its Monday edition that the head of Canada's retirement association is calling out the big banks for failing to address harmful sales practices used by branch employees that were flagged by investment regulators in a report last summer. The Globe's Clare O'Hara writes that Anthony Quinn, who runs the Canadian Association of Retired Persons (CARP), has posted a public letter criticizing the Canadian Bankers Association for not adjusting these practices, which he says were found to be "predatory" on about six million Canadians who invest through bank branches. The public criticism arises after two letters were exchanged last year between Mr. Quinn and CBA chief executive officer Anthony Ostler in the wake of a regulatory review that found several concerning sales practices at five bank-affiliated mutual-fund dealers in Ontario. The dealers are BMO Investments Inc., CIBC Securities Inc., Royal Mutual Funds Inc., Scotia Securities Inc. and TD Investment Services Inc. The review of the sales practices at Canada's Big Five banks was published last July by the Ontario Securities Commission and the Canadian Investment Regulatory Organization and included responses from 2,862 mutual-fund advisers.