The National Post reports in its Wednesday edition that Amazon customers are suddenly getting refunds for products they purchased and returned as far back as 2018, along with apologies from the on-line retailer after it discovered "unresolved" issues. A Bloomberg dispatch to the Post quotes an Amazon spokesman saying on Tuesday that refunds are being sent to customers but declined to specify how many or the overall cost. "Following a recent internal review, we identified a very small subset of returns that were unresolved because we could not verify that the correct item had been sent back to us," Amazon said in e-mails to multiple customers. "Given the time elapsed, we've decided to err on the side of customers and just complete refunds for these returns." Amazon faces a lawsuit alleging it reversed refunds from customers who followed its returns policy by leaving merchandise at designated kiosks. The company gave customers immediate refunds when items were dropped off, but recharged them if the goods never made it back to Amazon. An Amazon spokesman declined to say if the refunds are related to the lawsuit.