Mr. Mike Abbott reports
AIR CANADA WELCOMES NEW COLLECTIVE AGREEMENT RATIFIED BY ITS CUSTOMER SERVICE EMPLOYEES
Air Canada is pleased to welcome the ratification of a new collective bargaining agreement with Unifor, representing approximately 6,000 contact centre, customer relations, concierge, airport in-terminal and customer journey management employees at Air Canada. The four-year collective agreement is in effect until Feb. 28, 2030.
"On behalf of Air Canada, I thank the members of the Unifor bargaining team for their hard work and diligence in successfully negotiating an agreement. It was important for us that we recognize the contributions and professionalism of our frontline customer service employees, while establishing a framework for the future growth of the airline. I also thank the members of the Air Canada negotiating team for their hard work in reaching this agreement," said Mike Abbott, vice-president, labour relations, at Air Canada.
This is the third collective agreement ratified at Air Canada this year, following earlier ratifications at the airline by its flight operations crew schedulers and in-flight crew schedulers.
About Air Canada
Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network.
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