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Air Canada
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Globe/CP say PM hopes Air Canada got the message

2024-04-29 07:36 ET - In the News

The Globe and Mail reports in its Saturday edition that Prime Minister Justin Trudeau said he hopes lessons will be learned after the ceremonial headdress of the National Chief of the Assembly of First Nations was mishandled on an Air Canada flight last week. A Canadian Press dispatch to The Globe says that Mr. Trudeau's comments were made a day after Cindy Woodhouse Nepinak shared the incident on her Facebook account after a Wednesday Air Canada Jazz flight from Montreal to Fredericton. She said in a media post Thursday that the headdress and its case were taken away and put in a plastic bag. "Air Canada needs a protocol for First Peoples so that we are not harassed for our sacred items," she wrote. After pleading with staff, she was eventually able to hold her headdress throughout the trip. Ms. Woodhouse Nepinak also said Friday that when she first complained about the incident to Air Canada, she received an offer of a 15-per-cent discount on her next flight. "It must have been a generic response," she said, adding that the experience was humiliating. "It is an unfortunate situation that I hope is going to lead to a bit of learning, not just by Air Canada, but a lot of other institutions," Mr. Trudeau said Friday.

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