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Air Canada
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Globe says Air Canada sees Flair website misfunction

2024-03-25 08:00 ET - In the News

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The Globe and Mail reports in its Monday edition that Flair Airlines' flight-booking functions on its website were down over the weekend, preventing seats from being sold. The Globe's Eric Atkins writes that Flair said in an e-mail on Sunday night it worked overnight Saturday on a solution, and hoped the website would be working again "within the next few hours." Flair did not address questions about the cause. The site remained down into Sunday evening. The problem, which apparently took hold on Saturday, appeared to affect the seat purchase function on the website. Destinations and prices were displayed as usual, but the booking and payment functions failed. Flair's travails have made news recently. In January, The Globe reported Flair owes $67-million in tax repayment for imported aircraft. Flair said it has a repayment agreement with the federal government and is following the schedule. Financial services company Peoples Trust, meanwhile, recently withheld $25-million from Flair. Flair says Peoples acted improperly and promises unspecified legal action. Flair spokesman Gabrielle Poirier says, "We acknowledge we have faced financial challenges, but these are not impacting operations, now or in the future."

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