01:58:20 EDT Sat 27 Apr 2024
Enter Symbol
or Name
USA
CA



Air Canada
Symbol AC
Shares Issued 358,469,286
Close 2024-02-06 C$ 18.61
Market Cap C$ 6,671,113,412
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FP/CP say Air Canada boss grilled over disability fails

2024-02-07 09:28 ET - In the News

The Financial Post reports in its Wednesday edition that lawmakers took Air Canada's chief executive officer to task on Monday over "shocking" failures to accommodate passengers living with disabilities. A Canadian Press dispatch to the Post says that at a House committee hearing on services for Canadians with disabilities, CEO Michael Rousseau faced a barrage of questions over reports of passenger mistreatment in the past year. Conservative vice-chair Tracy Gray cited several incidents she deemed shocking: "An Air Canada passenger had a lift fall on her head and her ventilator was disconnected; Air Canada leaving Canada's own chief accessibility officer's wheelchair behind on a cross-Canada flight ... and a man was dropped and injured when Air Canada staff didn't use a lift as requested." In August, a man with spastic cerebral palsy was forced to drag himself off of an airplane due to a lack of help, a situation Bloc Quebecois MP Louise Chabot called "scandalous." Asked by NDP disability inclusion critic Bonita Zarrillo whether he had ever had to crawl down the aisle or exit on a catering cart, he replied, "No, of course not. We do make mistakes." Mr. Rousseau said new measures will improve travel for the disabled.

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