06:18:30 EDT Sat 27 Apr 2024
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or Name
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CA



Air Canada
Symbol AC
Shares Issued 358,469,286
Close 2024-01-12 C$ 18.57
Market Cap C$ 6,656,774,641
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Globe says Air Canada gets tough with complainers

2024-01-15 07:05 ET - In the News

The Globe and Mail reports in its Saturday edition that Air Canada is asking the Federal Court to overturn a decision by Canada's transportation regulator that ordered the airline to pay compensation to two passengers for a flight delay. The Globe's Erica Alini writes that the airline filed an application for judicial review at the end of December asking the court to quash the decision by the Canada Transportation Agency (CTA). The regulator in November had ordered the carrier to pay $2,000 in compensation to two passengers from Kelowna, B.C., for a flight delay that had occurred in January, 2020. Some consumer advocates worry many similar legal challenges might follow after the Trudeau government last year made changes to the country's air passenger rights rules. The overhaul was meant, among other things, to streamline the handling of consumer complaints over issues such as flight delays, cancellations and lost or damaged luggage. However, the amendments included a clause that critics say makes it easier for airlines to try to overturn adverse decisions in court, further punishing passengers seeking compensation for airline mishaps by dragging them into lengthy and costly court proceedings.

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