The Globe and Mail reports in its Saturday edition that Air Canada says it made a mistake in rejecting some compensation claims from the thousands of travellers affected by delayed flights owing to computer malfunctions. A Canadian Press dispatch to The Globe says that in messages to some customers, the airline initially said the information-technology fumble was out of its hands, relieving it of obligations to pay them compensation. "In this instance, the compensation you are requesting does not apply because the disruption was caused by an event outside of our control. This flight is delayed due to an unforeseen technology issue, impacting one of our suppliers, which is impacting our operations," the airline said Thursday in an e-mail to passenger Douglas Judson. While denying his compensation request, Air Canada offered him a 15-per-cent fare discount on any coming flight as a "goodwill gesture." When contacted by Canadian Press on Friday, the airline said the response stemmed from an error. The country's largest carrier has struggled with intermittent computer problems over the past few weeks. On June 1, it delayed or cancelled more than 500 flights -- over three-quarters of its trips that day -- owing to "IT issues."