The Globe and Mail reports in its Wednesday edition that in the wake of another controversial case of passenger bumping,
federal Transport Minister Marc Garneau reiterated Tuesday that legislation addressing the rights of airline passengers is coming later this spring. A Canadian Press dispatch to The Globe says that commenting on the
case of a 10-year-old PEI boy who was bumped from an Air Canada flight, Mr. Garneau said that a bill of rights for passengers would be in place by 2018. He said it would spell out situations in which compensation could be had, adding it would be "fair" and recognize the
rights of passengers while being "practical" for airlines. "This is a clear recognition that when you buy a ticket to a flight somewhere, you have certain rights," he said in Montreal.
"This bill of rights will address the issue of what happens when you're not given the service you paid for and it is within the control of the airline, what measures to compensate you will be taken." The boy was bumped from an Air Canada flight that was supposed to take his family to Costa Rica during the March break. The boy's father, Brett Doyle, said an apology came only after the media picked up on the story a few days ago.
© 2024 Canjex Publishing Ltd. All rights reserved.