Mr. Shawn Peters reports

ISC REPORTS RECORD REVENUE AND ADJUSTED EBITDA IN ITS FINANCIAL RESULTS FOR 2023

Information Services Corp. has released its financial results for the fourth quarter and year ended Dec. 31, 2023.

Commenting on ISC's results, Shawn Peters, President and CEO stated, "2023 was a year of many achievements for ISC. Most notably the extension of our registry partnership with the Government of Saskatchewan ensures continuity for both customers and ISC through to 2053. We also continued to invest in our people and technology to support our growth across our segments in 2023 and beyond, including becoming ISO 27001 certified towards the end of the year. What is most pleasing to me is how well our existing business has performed and has grown organically through our Services and Technology Solutions segments." Peters continued, "The last 10 years at ISC have set the stage for the next period of growth and with our goal to double the size of ISC on a revenue and adjusted EBITDA basis by 2028, we remain focused on delivering sustainable value to shareholders."

Fourth Quarter 2023 Highlights

• Revenue was a record $57.5 million for the quarter, an increase of 25 per cent compared to the fourth quarter of 2022. Growth was due to fee adjustments implemented in July for the Saskatchewan Registries in Registry Operations, customer and transaction growth in Services' Regulatory Solutions division and the execution of Third Party solution definition and implementation contracts in Technology Solutions.
• Net income was $5.7 million or $0.32 per basic share and diluted share compared to $3.9 million or $0.22 per basic and diluted share in the fourth quarter of 2022. Strong adjusted EBITDA growth in all operating segments drove the increase in net income during the quarter. This was partially offset by an increase in costs associated with the Extension Agreement including increased borrowings, an increase in interest rates, interest accrued on the vendor concession liability and amortization of the intangible asset associated with the Extension.
• Net cash flow provided by operating activities was $22.2 million for the quarter, a 20 per cent increase from $18.4 million in the fourth quarter of 2022. This was due to increased results driven by stronger contributions in all operating segments, offset by a net increase of $6.0 million in non-cash working capital, mainly due to changes in accounts payable and the timing of income tax payments.
• Adjusted net income was $9.8 million or $0.55 per basic share and $0.54 per diluted share compared to $5.9 million or $0.34 per basic share and $0.33 per diluted share in the fourth quarter of 2022. The reason for the increase in adjusted net income is similar to that regarding net income, with the exception of the interest accrued on the vendor concession liability and the amortization related to the intangible asset associated with the Extension, as these items are excluded from adjusted net income.
• Adjusted EBITDA was a record $21.3 million for the quarter compared to $13.5 million in 2022 due to the impact of fee adjustments in Registry Operations' Saskatchewan Registries division and continued customer and transaction growth in Services' Regulatory Solutions division. Technology Solutions' adjusted EBITDA also grew compared to the prior year quarter due to increased revenue from new solution definition and implementation contracts announced in 2023 as well as ongoing contracts. Adjusted EBITDA margin was 37.1 per cent compared to 29.3 per cent in the fourth quarter of 2022.
• Adjusted free cash flow for the quarter was $14.0 million, up 55 per cent compared to $9.0 million in the fourth quarter of 2022, due to stronger results in our operating segments. This was partially offset by an increase in costs associated with the Extension Agreement, including increased borrowings to fund the Upfront Payment and an increase in interest rates.
• Voluntary prepayments of $10.0 million were made towards ISC's Credit Facility during the quarter demonstrating ISC's plan to deleverage towards a long-term net leverage target of 2.0x - 2.5x.

Year-end 2023 Highlights

• Revenue was a record $214.5 million for the year ended December 31, 2023, an increase of 13 per cent compared to $189.9 million in 2022. This growth was due to the same reasons given for the quarter accompanied by a full year of revenue from Ontario Property Tax Assessment Services in the current year compared to seven months in the prior year.
• Net income was $25.0 million or $1.41 per basic share and $1.39 per diluted share for the year ended December 31, 2023, compared to $30.8 million or $1.75 per basic share and $1.71 per diluted share in 2022. The year-over-year decrease is due to higher net finance cost, amortization expense, and acquisition, integration and other costs related to the Extension, and commencement of registry enhancements (as further discussed under Section 3.1 "Saskatchewan Registries" of Management's Discussion and Analysis for the fourth quarter and year ended December 31, 2023 ("MD&A")) offset by increased adjusted EBITDA contributions from Registry Operations, Services and Technology Solutions.
• Net cash flow provided by operating activities was $56.8 million for the year ended December 31, 2023, an increase of $13.2 million, compared to 2022. This was attributable to higher contributions from all operating segments, augmented by a net decrease of non-cash working capital of $2.6 million related to accounts payable and the timing of income tax payments.
• Adjusted net income was $34.2 million or $1.92 per basic share and $1.90 per diluted share for the year ended December 31, 2023, compared to $33.3 million or $1.89 per basic share and $1.86 per diluted share for the year ended December 31, 2022. The year-over-year increase was due to increased contributions from all operating segments, partially offset by increased interest expense due to an increase in long-term debt to fund the Upfront Payment and higher interest rates as compared to the prior year which impacted our cost of borrowing.
• Adjusted EBITDA was a record $72.9 million for the year compared to $64.4 million last year. The increase relates to higher adjusted EBITDA in Registry Operations from a combination of fee adjustments implemented in its Saskatchewan Registries division in July, which offset reduced volume in the Land Registry (reflecting reduced activity in the Saskatchewan real estate sector due to a higher interest rate environment) and a full year of contributions from Ontario Property Tax Assessment Services in the current year compared to seven months in the prior year. In addition, Services continued to deliver strong customer and transaction growth in its Regulatory Solutions division while Technology Solutions advanced work on both new solution definition and implementation contracts announced during the year as well as on ongoing contracts. Partially offsetting this adjusted EBITDA growth were increased cost of goods sold associated with the growth in Services' Regulatory Solutions division along with increased investment in the Corporate segment in people and technology. Adjusted EBITDA margin for the year was 34.0 per cent, consistent with 2022.
• Adjusted free cash flow for the year ended December 31, 2023 was a record $50.8 million, which represented an increase of $6.4 million compared to $44.4 million in 2022. The increase was due to stronger results from our operating segments partially offset by increased cash interest expense during the current year due to increased borrowings to fund the Upfront Payment and an increase in interest rates.
• Voluntary prepayments on our debt facilities during the year totalled $39.0 million of which $10.0 million was paid in the fourth quarter, demonstrating ISC's commitment to deleverage its balance sheet towards a long-term net leverage target of 2.0x - 2.5x. Long-term debt at December 31, 2023 was $177.3 million.

Financial Position as at December 31, 2023

• Cash of $24.2 million compared to $34.5 million as at December 31, 2022, a decrease of $10.3 million. ISC maintains access to a $100.0 million accordion option, providing the flexibility to upsize the aggregate revolving credit facility up to $350.0 million.
• Total debt of $177.3 million compared to $66.0 million as at December 31, 2022. The Company is focused on continuing sustainable growth and deleveraging its balance sheet towards a long-term net leverage target of 2.0x - 2.5x. The prepayments described in the MD&A are a reflection of the deleveraging plans.

Subsequent Events

• On March 12, 2024, our Board declared a quarterly cash dividend of $0.23 per Class A Share, payable on or before April 15, 2024, to shareholders of record as of March 31, 2024.

2023 Results of Operations

• Total revenue was $214.5 million, up 13 per cent compared to 2022.
• Registry Operations segment revenue was $103.5 million, up 13 per cent compared to 2022.
  • Land Registry revenue was $63.5 million, up compared to $59.3 million in 2022.
  • Personal Property Registry revenue was $11.9 million, up compared to $11.3 million in 2022.
  • Corporate Registry revenue was $12.0 million, up compared to $11.2 million in 2022.
  • Ontario Property Tax Assessment Services ("OPTA") revenue was $15.5 million, up compared to $8.9 million in 2022.
• Services segment revenue was $101.7 million, up 10 per cent compared to 2022.
  • Regulatory Solutions revenue was $76.2 million, up compared to $65.9 million in 2022.
  • Recovery Solutions revenue was $10.8 million, flat compared to $10.9 million in 2022.
  • Corporate Solutions revenue was $14.8 million, down compared to $15.3 million in 2022.
• Technology Solutions revenue was $23.2 million, up 45 per cent compared to 2022.
• Consolidated expenses were $166.5 million compared to $143.7 million for 2022.
• Net income for the year ended December 31, 2023, was $25.0 million or $1.41 per basic share and $1.39 per diluted share. For the year ended December 31, 2022, net income was $30.8 million or $1.75 per basic share and $1.71 per diluted share.
• Sustaining capital expenditures for 2023 were $2.4 million, compared to $1.5 million in 2022.

Outlook

The following section includes forward-looking information, including statements related to our strategy, future results, including revenue and adjusted EBITDA, segment performance, expenses, operating costs and capital expenditures, the industries in which we operate, economic activity, growth opportunities, investments and business development opportunities. Refer to "Caution Regarding Forward-Looking Information".

In 2024, we expect revenue to grow within a range of $240.0 million to $250.0 million and adjusted EBITDA to grow within a range of $83.0 million to $91.0 million. When compared to our actual results for 2023, our guidance for 2024 represents expected year-over-year increases of up to 17 per cent for revenue and up to 25 per cent for adjusted EBITDA.

Our expected performance year-over-year marks the beginning of the next phase of ISC's growth plan. We intend to leverage the investments and achievements of 2023 while intensifying our focus on organic growth and continuing to execute on accretive M&A opportunities.

In Registry Operations, we expect transactions in 2024 to be largely flat with revenue growth through a realization of a full year of fee adjustments, including those amended in July 2023 because of the Extension Agreement and regular annual CPI fee adjustments. Services will continue to be a significant part of our organic growth, with a forecasted increase in transactions and number of customers. Our Technology Solutions segment is also forecasted to see double-digit growth as we deliver on existing and new solutions delivery contracts in 2024.

The key drivers of expenses in adjusted EBITDA in 2024 are expected to be wages and salaries and cost of goods sold. Furthermore, as a result of the Extension Agreement, the Company will have additional operating costs associated with the enhancement of the Saskatchewan Registries and increased interest expense arising from additional borrowings in 2023, which are excluded from adjusted EBITDA.

Our capital expenditures will also increase because of the enhancement of the Saskatchewan Registries but will remain immaterial overall. As a result, the Company expects to see robust free cash flow in 2024, which will support the deleveraging of our balance sheet to realize a long-term net leverage target of 2.0x - 2.5x.

Growth

Having doubled the size of ISC on a revenue and adjusted EBITDA basis over the last 10 years, our goal is to again double the size of the Company, on a similar metrics basis and based on 2023 results, but in half the time (5 years), through a combination of organic growth and M&A. For more information, please refer to Section 5 of the MD&A.

Note to Readers

The Board of Directors ("Board") of ISC is responsible for review and approval of this disclosure. The Audit Committee of the Board, which is comprised exclusively of independent directors, reviews and approves the fiscal year-end Management's Discussion and Analysis and Financial Statements and recommends both to the Board for approval. The interim financial statements and MD&A are reviewed and approved by the Audit Committee.

This news release provides a general summary of ISC's results for the years ended December 31, 2023 and 2022. Readers are encouraged to download the Company's complete financial disclosures. Links to ISC's financial statements and related notes and MD&A for the period are available on our website in the Investor Relations section.

Copies can also be obtained on SEDAR+ by searching Information Services Corporation's profile or by contacting Information Services Corporation at investor.relations@isc.ca

All figures are in Canadian dollars unless otherwise noted.

Conference Call and Webcast

An investor conference call will be held on Wednesday, March 13, 2024 at 11:00 a.m. ET to discuss the results. Those joining the call on a listen-only basis are encouraged to join the live audio webcast, which will be available on ISC's website.

Participants who wish to ask a question on the live call may do so through the ISC website, or by registering on-line.

Once registered, participants will receive the dial-in numbers and their unique PIN number. When dialing in, participants will input their PIN and be placed into the call.

While not required, it is recommended that participants join 10 minutes before the start time. A replay of the webcast will be available approximately 24 hours after the event on ISC's website. Media are invited to attend on a listen-only basis.

About ISC

Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history, we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments. ISC is focused on sustaining its core business while pursuing new growth opportunities. The Class A Shares of ISC trade on the Toronto Stock Exchange under the symbol ISV.

We seek Safe Harbor.