The Globe and Mail reports in its Wednesday edition that BCE is partnering with the federal government to modernize the call centres for three major departments: Employment and Social Development Canada, the Canada Revenue Agency, and Immigration, Refugees and Citizenship Canada. The Globe's Irene Galea writes that BCE, parent of Bell Canada, will work with Toronto-based Genesys Canada, an artificial-intelligence experience company, to improve the government's client services by implementing AI and digital tools. The company did not disclose the financial details of the contract. Speaking at a telco conference on Tuesday, BCE chief financial officer Curtis Millen said he does not expect the contract to affect the company's capital expenditure plans. "The federal government clearly has a mandate, and if we can help them pursue their mandate, then it's good," Mr. Millen said. The contract was obtained through a competitive procurement process. According to documents, BCE was one of five potential companies invited to submit a proposal. The other four were Avaya Canada, Five9, OnX Canada and TTEC Canada Solutions. BCE has been doubling down on its AI offerings as a new and growing source of income.