Mr. Michel Richer reports

BELL AND MILA TO STUDY HOW DEEP LEARNING AI CAN IMPROVE BUSINESS PERFORMANCE

BCE Inc.'s Bell and Mila have entered into an 18-month collaborative project to apply deep-learning neural network algorithms to Bell's systems and data. Bell has made significant investments to develop extensive data analytics capabilities and AI (artificial intelligence) applications in multiple areas of its operations, and this collaboration is the latest step in advancing its AI expertise.

Mila researchers will work alongside Bell's machine learning and AI teams to build on those investments by using cutting-edge deep-learning neural network techniques to identify opportunities for improving business performance and customer experience.

These neural network deep-learning models, inspired by the human brain, teach computers to recognize complex patterns in pictures, text, sounds and other data to produce accurate insights and predictions.

By advancing its understanding of deep-learning AI techniques, Bell will continue to enhance its customer experience and accelerate its transition from a traditional telecommunications company to a technology services leader.

As part of the collaboration, Bell and Mila will write a paper highlighting their technical findings in support of global AI advancement.

Quotes

"Mila is very pleased to work with Bell and apply its renowned expertise in deep learning to the telecommunications sector. Through this collaboration, we look forward to combining Mila's research capabilities with Bell's extensive industry knowledge in order to highlight and harness AI's potential in this evolving field," said Stephane Letourneau, executive vice-president of Mila.

"Becoming an AI leader is key to our transition from a traditional telco to a tech services leader. Working with a global leader like Mila, right here in Montreal, is a great opportunity for Bell to benefit from leading-edge researchers, advance our AI and cloud expertise, further improve the customer experience, and establish our role as a technology services leader," said Michel Richer, senior vice-president, enterprise solutions, data engineering and AI, Bell Canada.

About Bell Canada

Bell is Canada's largest communications company, providing advanced broadband wireless, TV, Internet, media and business communication services throughout the country. Founded in Montreal in 1880, Bell is wholly owned by BCE Inc.

Through Bell for Better, the company is investing to create a better today and a better tomorrow by supporting the social and economic prosperity of its communities. This includes the Bell Let's Talk initiative, which promotes Canadian mental health with national awareness and anti-stigma campaigns like Bell Let's Talk Day and significant Bell financing of community care and access, research, and workplace initiatives throughout the country.