The Financial Post reports in its Thursday edition that a new report says complaints about Canada's big telcos were up 12 per cent from a year ago, while a service outage at Rogers Communications last summer helped make the company the most complained-about provider for the first time. A Canadian Press dispatch to the Post says that the midyear report by the Commission for Complaints for Telecom-television Services (CCTS) says Rogers led the way with 17.4 per cent of all complaints, as the number of complaints about the company for the six-month period rose 29 per cent compared with a year earlier. The number of complaints by Rogers customers about complete loss of service issues almost doubled, largely related to the company's outage on July 8. BCE's Bell Canada accounted for 14.9 per cent of complaints, Telus 13 per cent, Rogers-owned Fido 11.9 per cent and Telus-owned Koodo 9 per cent.