Recognition highlights the bank’s commitment to its team members and a culture built on collaboration, accountability, and exceptional client service.

Company Website: https://www.customersbank.com
WEST READING, Pa. -- (Business Wire)

Customers Bank, a subsidiary of Customers Bancorp, Inc. (NYSE: CUBI), today announced that it has been named one of the 2026 Best Banks to Work For. The recognition reflects the bank’s commitment to creating a positive workplace where team members can build their careers, contribute ideas, and deliver excellent service.

The annual program, conducted by American Banker in partnership with Best Companies Group, evaluates participating banks by reviewing workplace policies, practices, and benefits, as well as employee surveys assessing their workplace experiences. This year, 100 banks earned a spot in the Best Banks to Work For ranking, based on an anonymous employee survey and a thorough review of the benefits and perks they offer.

“Our team members are the reason we can deliver big-bank capabilities with the personal attention our clients have come to expect,” said Sam Sidhu, President and CEO of Customers Bank. “As we grow and build the next generation of banking, we want our people to have the opportunity and confidence to help shape it. This recognition is a credit to the team we’ve built and the dedication they bring to serving our clients day in and day out.”

Determining the Best Banks to Work For involved a two-part evaluation. The first was a review of each bank’s workplace policies, practices, and demographics, which accounted for 25% of the score, and the second was an employee survey assessing workplace experiences and attitudes, which accounted for 75%. The combined scores determined the final ranking.

Customers Bank invests in continued learning, skills development, and career advancement for team members through its in-house training, digital learning platform, and tuition reimbursement for educational programs. In 2025, the bank launched enterprise-wide AI training to educate employees on foundational concepts, responsible use, and applications tailored to their working needs. Its Freedom Scholarship Program also provides financial assistance to eligible team members and their dependents pursuing higher education.

Beyond professional development, Customers Bank supports team members through wellness programs that include health coaching, workshops, and personal training. The bank also offers paid time for qualified community service activities and matches contributions to eligible nonprofit organizations, up to $500 per year, allowing team members to support causes that matter to them.

For more information on the Best Banks to Work For program, visit www.BestBankstoWorkfor.com.

About Customers Bank

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $27 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance.

Major accolades include:

• Named a Top Performing Bank by American Banker for six consecutive years (2021-2026), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
• No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
• Net Promoter Score of 81 compared to industry average of 41

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: https://www.customersbank.com.

About American Banker

American Banker empowers banking professionals with unique analysis and insight into the ideas transforming their business and industry. Across its journalism, events, research and benchmarking, it helps drive the way forward through the complexity of business innovation, retail and commercial disruption, technology, regulation and reform. With a banking community 850k strong, American Banker’s content connects leaders online, in person and in print every day.

About Best Companies Group

Since 2004, Best Companies Group has specialized in identifying and recognizing great employers to work for. We are an independent research firm that ranks companies based on our established research methodology. Our surveys provide actionable, hard-to-obtain data that companies use to improve employee recruitment and retention.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261112594806/en/

Contacts:

Media Contact
Customers Bank
customersbank@fullyvested.com

Source: Customers Bank