20:51:33 EDT Mon 04 May 2026
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Crawford & Company Reports 2026 First Quarter Results

2026-05-04 17:27 ET - News Release


Company Website: https://ir.crawco.com/home/default.aspx
ATLANTA -- (Business Wire)

Crawford & Company® (NYSE: CRD-A and CRD-B), is pleased to announce its financial results for the first quarter ended March 31, 2026.

Revenues before reimbursements decreased (1)% to $309.5 million in the 2026 first quarter from $312.0 million in the 2025 first quarter. First quarter net income was $4.9 million, or $0.10 per diluted share for CRD-A and CRD-B, compared to $6.7 million, or $0.13 per diluted share for CRD-A and CRD-B in the prior year quarter.

GAAP Consolidated Results

 

Three Months Ended
March 31,

(in millions, except per share amounts)

2026

2025

Change

Revenues before reimbursements

$309.5

$312.0

(1)%

Net income attributable to shareholders

4.9

6.7

(27)%

Diluted earnings per share CRD-A

0.10

0.13

(23)%

Diluted earnings per share CRD-B

0.10

0.13

(23)%

Non-GAAP Consolidated Results

 

Three Months Ended
March 31,

(in millions, except per share amounts)

2026

2025

Change

Revenues before reimbursements
on constant dollar basis

$301.7

$312.0

(3)%

Consolidated adjusted operating earnings

13.7

17.8

(23)%

Consolidated adjusted EBITDA

22.4

26.8

(16)%

Non-GAAP net income attributable to shareholders

7.8

10.3

(24)%

Non-GAAP diluted earnings per share CRD-A

0.16

0.21

(24)%

Non-GAAP diluted earnings per share CRD-B

0.16

0.21

(24)%

Mr. Bruce Swain, president and chief executive officer of Crawford & Company, commented, “We’ve entered 2026 with a focus on further strengthening our operating foundation, sharpening our go-to-market approach and enhancing Crawford’s leadership position in the marketplace. We saw a mixed environment in the first quarter, with revenue growth and margin improvement in our International Operations tempered by lower claims activity in U.S. Property & Casualty. Across our industry, outsourced claims activity has continued to be below historical levels, largely related to an extended period of benign weather. Despite a challenging first quarter environment, we won nearly $24 million in new and enhanced business, and our balance sheet and liquidity remain strong.”

Mr. Swain continued, “Our diverse operating structure includes non-weather businesses that provide a strong and resilient business model. We’re encouraged by the pipeline of opportunities we’re seeing and remain focused on delivering excellent service execution and client outcomes, leveraging the strength of our capabilities to attract and win new customers and capturing additional market share.”

Segment Results for the First Quarter

U.S. Property and Casualty

U.S. Property and Casualty revenues before reimbursements were $72.9 million in the first quarter of 2026, down (11.3)% from $82.2 million in the first quarter of 2025, primarily driven by continued decreases in weather-driven services within Claims Solutions and Catastrophe Services.

The segment had operating earnings of $7.6 million in the 2026 first quarter, decreasing from $9.8 million in the first quarter of 2025. The operating margin was 10.4% in the 2026 quarter, compared with 11.9% in the 2025 quarter. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year quarter.

Broadspire

Broadspire segment revenues before reimbursements were $104.8 million in the 2026 first quarter, increasing 1.0% from $103.7 million in the 2025 first quarter driven by increases in disability claims.

Broadspire operating earnings were $10.9 million in the first quarter of 2026, representing an operating margin of 10.4%, decreasing from $12.0 million, or 11.6% of revenues in the 2025 period. The decrease was primarily due to a shift in product mix and an increase in employees and average wages.

International Operations

International Operations revenues before reimbursements were $131.9 million in the first quarter of 2026, up 4.5% from $126.2 million in the same period of 2025. Excluding foreign exchange rate benefits of $7.8 million, revenues would have been $124.0 million for the 2026 first quarter, reflecting declines in higher value third party administration claims in the U.K. and reduced flood-related revenues in the Middle East.

Operating earnings were $4.0 million in the 2026 first quarter, increasing from $2.2 million in the 2025 period. The segment’s operating margin for the 2026 quarter increased to 3.0% compared with 1.8% in the 2025 quarter driven by improved operating results within Canada, Australia, and Asia, partially offset by performance in the U.K. and Latin America.

Unallocated Corporate and Shared Costs and Credits, Net

Unallocated corporate costs were $8.8 million in the first quarter of 2026, compared with $6.1 million in the same period of 2025. The increase in the 2026 first quarter was primarily driven by an increase in administrative compensation expenses and self-insurance reserves.

Selling, General, and Administrative Expenses

Selling, general, and administrative expenses (“SG&A”) increased $1.6 million, or 2.1%, in the three months ended March 31, 2026 as compared with the 2025 period. The increase was primarily due to an increase in self-insurance reserves, partially offset by a reduction in contingent earnout expenses.

Balance Sheet and Cash Flow

The Company’s consolidated cash and cash equivalents position as of March 31, 2026, totaled $54.5 million, compared with $64.1 million at December 31, 2025. The Company’s total debt outstanding as of March 31, 2026, totaled $194.1 million, compared with $189.1 million at December 31, 2025.

The Company’s operations provided $3.3 million of cash during the first three months of 2026, compared with $13.9 million used in 2025. The increase in cash provided was due primarily to timing of payments, partially offset by an increase in billed and unbilled receivables.

During the first three months of 2026, the Company repurchased 468,314 shares of CRD-A at an average per-share cost of $10.48 and 59,555 shares of CRD-B at an average per-share cost of $10.29. In the first three months of 2025, the Company did not repurchase any shares of CRD-A or CRD-B.

Conference Call

As previously announced, Crawford & Company will host a conference call on May 5, 2026, at 8:30 a.m. Eastern Time to discuss its first quarter 2026 results. The conference call can be accessed live by dialing 1-800-715-9871 and using Conference ID 7962074. A presentation for tomorrow’s call can also be found on the investor relations portion of the Company’s website, https://ir.crawco.com. The call will be recorded and available for replay through May 12, 2026. You may dial 1-800-770-2030 and use passcode 7962074# to listen to the replay.

Non-GAAP Presentation

In the normal course of business, our operating segments incur certain out-of-pocket expenses that are thereafter reimbursed by our clients. Under U.S. generally accepted accounting principles (“GAAP”), these out-of-pocket expenses and associated reimbursements are required to be included when reporting expenses and revenues, respectively, in our consolidated results of operations. In the foregoing discussion and analysis of segment results of operations, we do not include a gross up of segment expenses and revenues for these pass-through reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our results of operations with no impact to our net income or operating earnings. A reconciliation of revenues before reimbursements to consolidated revenues determined in accordance with GAAP is self-evident from the face of the accompanying unaudited condensed consolidated statements of operations.

Operating earnings is the primary financial performance measure used by our senior management and chief operating decision maker (“CODM”) to evaluate the financial performance of our Company and operating segments, and make resource allocation and certain compensation decisions. Unlike net income, segment operating earnings is not a standard performance measure found in GAAP. We believe this measure is useful to others in that it allows them to evaluate segment and consolidated operating performance using the same criteria used by our senior management and CODM. Consolidated operating earnings represent segment earnings including certain unallocated corporate and shared costs, but before net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, non-service pension costs, income taxes and net income or loss attributable to noncontrolling interests.

Adjusted EBITDA is not a term defined by GAAP and as a result our measure of adjusted EBITDA might not be comparable to similarly titled measures used by other companies. However, adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results. The Company believes that adjusted EBITDA is relevant and useful information widely used by analysts, investors and other interested parties. Adjusted EBITDA is defined as net income attributable to shareholders of the Company with adjustments for depreciation and amortization, net corporate interest expense, contingent earnout adjustments, non-service pension costs, income taxes and stock-based compensation expense.

Unallocated corporate and shared costs and credits include expenses and credits related to our chief executive officer and Board of Directors, certain provisions for bad debt allowances or subsequent recoveries such as those related to bankrupt clients, certain unallocated professional fees and certain self-insurance costs and recoveries that are not allocated to our individual operating segments.

Income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, and non-service pension costs are recurring components of our net income, but they are not considered part of our segment operating earnings because they are managed on a corporate-wide basis. Income taxes are calculated for the Company on a consolidated basis based on statutory rates in effect in the various jurisdictions in which we provide services and vary significantly by jurisdiction. Net corporate interest expense results from capital structure decisions made by senior management and the Board of Directors, affecting the Company as a whole. Stock option expense represents the non-cash costs generally related to stock options and employee stock purchase plan expenses which are not allocated to our operating segments. Amortization expense is a non-cash expense for finite-lived customer-relationship and trade name intangible assets acquired in business combinations. Contingent earnout adjustments relate to changes in the fair value of earnouts associated with our recent acquisitions. Non-service pension costs represent the U.S. and U.K. non-service defined benefit pension costs, which are non-operating in nature as the U.S. plan was frozen in 2002 and the U.K. plans are closed to new participants. None of these costs relate directly to the performance of our services or operating activities and, therefore, are excluded from segment operating earnings to better assess the results of each segment's operating activities on a consistent basis.

A significant portion of our operations are international. These international operations subject us to foreign exchange fluctuations. The following table illustrates revenue as a percentage of total revenue for the major currencies of the geographic areas that Crawford does business:

 

 

Three Months Ended

 

(in thousands)

 

March 31,
2026

 

 

March 31,
2025

 

Geographic Area

Currency

USD equivalent

 

% of total

 

 

USD equivalent

 

% of total

 

U.S.

USD

$

177,643

 

 

57.4

%

 

$

185,862

 

 

59.6

%

U.K.

GBP

 

43,163

 

 

13.9

%

 

 

44,342

 

 

14.2

%

Canada

CAD

 

23,732

 

 

7.7

%

 

 

21,776

 

 

7.0

%

Australia

AUD

 

20,745

 

 

6.7

%

 

 

19,048

 

 

6.1

%

Europe

EUR

 

17,479

 

 

5.6

%

 

 

15,924

 

 

5.1

%

Rest of World

Various

 

26,763

 

 

8.7

%

 

 

25,080

 

 

8.0

%

Total Revenues, before reimbursements

$

309,525

 

 

100.0

%

 

$

312,032

 

 

100.0

%

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of consolidated operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis:

 

Three Months Ended

 

(in thousands)

March 31, 2026

 

March 31, 2025

 

Operating earnings:

 

 

 

 

U.S. Property & Casualty

$

7,616

 

$

9,780

 

Broadspire

 

10,856

 

 

11,977

 

International Operations

 

3,997

 

 

2,220

 

Unallocated corporate and shared costs, net

 

(8,771

)

 

(6,133

)

Consolidated operating earnings

 

13,698

 

 

17,844

 

(Deduct) add:

 

 

 

 

Net corporate interest expense

 

(2,645

)

 

(3,944

)

Stock option expense

 

(186

)

 

(184

)

Amortization of intangible assets

 

(1,784

)

 

(1,800

)

Non-service pension costs

 

(1,976

)

 

(2,333

)

Contingent earnout adjustments

 

180

 

 

(363

)

Income tax provision

 

(2,375

)

 

(2,480

)

Net income attributable to noncontrolling interests

 

(7

)

 

(56

)

Net income attributable to shareholders of Crawford & Company

$

4,905

 

$

6,684

 

 

 

 

 

 

Following is a reconciliation of net income attributable to shareholders of Crawford & Company on a GAAP basis to non-GAAP adjusted EBITDA:

 

Three Months Ended

 

(in thousands)

March 31,
2026

 

March 31,
2025

 

Net income attributable to shareholders of Crawford & Company

$

4,905

 

$

6,684

 

Add (Deduct):

 

 

 

 

Depreciation and amortization

 

9,589

 

 

9,647

 

Stock-based compensation

 

1,046

 

 

1,390

 

Net corporate interest expense

 

2,645

 

 

3,944

 

Non-service pension costs

 

1,976

 

 

2,333

 

Contingent earnout adjustments

 

(180

)

 

363

 

Income tax provision

 

2,375

 

 

2,480

 

Non-GAAP adjusted EBITDA

$

22,356

 

$

26,841

 

 

 

 

 

 

Following is a reconciliation of operating cash flow to free cash flow for the three months ended March 31, 2026 and 2025:

Three Months Ended

 

(in thousands)

March 31, 2026

 

 

March 31, 2025

 

 

Change

 

Net Cash Provided by (Used in) Operating Activities

$

3,274

 

 

$

(13,923

)

 

$

17,197

 

Less:

 

 

 

 

 

 

 

 

Property & Equipment Purchases, net

 

(1,901

)

 

 

(994

)

 

 

(907

)

Capitalized Software (internal and external costs)

 

(5,958

)

 

 

(8,329

)

 

 

2,371

 

Free Cash Flow

$

(4,585

)

 

$

(23,246

)

 

$

18,661

 

 

 

 

 

 

 

 

 

 

Non-GAAP consolidated results for 2026 and 2025 exclude the non-cash, after-tax adjustments for amortization of intangible assets, non-service-related pension costs, and contingent earnout adjustments.

Following are the reconciliations of GAAP Pretax Earnings, Net Income and Earnings Per Share to related non-GAAP Adjusted figures, which reflect each of 2026 and 2025 before amortization of intangible assets, non-service related pension costs and contingent earnout adjustments:

Three Months Ended March 31, 2026

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford &
Company

 

Diluted
earnings per
CRD-A
share

 

Diluted
earnings per
CRD-B
share

 

GAAP

$

7,287

 

$

4,905

 

$

0.10

 

$

0.10

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

1,784

 

 

1,515

 

 

0.03

 

 

0.03

 

Non-service pension costs

 

1,976

 

 

1,575

 

 

0.03

 

 

0.03

 

Contingent earnout adjustments

 

(180

)

 

(180

)

 

 

 

 

Non-GAAP Adjusted

$

10,867

 

$

7,815

 

$

0.16

 

$

0.16

 

 

 

 

 

 

 

 

 

 

Three Months Ended March 31, 2025

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford &
Company

 

Diluted
earnings per
CRD-A
share

 

Diluted
earnings per
CRD-B
share

 

GAAP

$

9,220

 

$

6,684

 

$

0.13

 

$

0.13

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

1,800

 

 

1,489

 

 

0.03

 

 

0.03

 

Non-service pension costs

 

2,333

 

 

1,803

 

 

0.04

 

 

0.04

 

Contingent earnout adjustments

 

363

 

 

363

 

 

0.01

 

 

0.01

 

Non-GAAP Adjusted

$

13,716

 

$

10,339

 

$

0.21

 

$

0.21

 

 

 

 

 

 

 

 

 

 

Following is information regarding the weighted average shares used in the computation of basic and diluted earnings per share:

 

Three Months Ended

 

(in thousands)

March 31, 2026

 

March 31, 2025

 

Weighted-Average Shares Used to Compute Basic Earnings Per Share:

 

 

 

 

Class A Common Stock

 

29,757

 

 

30,175

 

Class B Common Stock

 

18,990

 

 

19,145

 

Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

 

 

 

 

Class A Common Stock

 

30,411

 

 

30,706

 

Class B Common Stock

 

18,990

 

 

19,145

 

 

 

 

 

 

Further information regarding the Company’s operating results for the three months ended March 31, 2026, financial position as of March 31, 2026, and cash flows for the three months ended March 31, 2026 is shown on the attached unaudited condensed consolidated financial statements.

About Crawford & Company

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is a leading provider of claims management and outsourcing solutions to insurance companies and self-insured entities with an expansive network serving clients in more than 70 countries. The Company's two classes of stock are substantially identical, except with respect to voting rights for the Class B Common Stock (CRD-B) and protections for the non-voting Class A Common Stock (CRD-A). More information is available at www.crawco.com.

TAG: Crawford-Financial, Crawford-Investor-News-and-Events

This press release contains forward-looking statements, including statements about the expected future financial condition, results of operations and earnings outlook of Crawford & Company. Statements, both qualitative and quantitative, that are not historical facts may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from historical experience or Crawford & Company’s present expectations. Accordingly, no one should place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Crawford & Company does not undertake to update forward-looking statements to reflect the impact of circumstances or events that may arise or not arise after the date the forward-looking statements are made. For further information regarding Crawford & Company, including factors that could cause our actual financial condition, results or earnings to differ from those described in any forward-looking statements, please read Crawford & Company’s reports filed with the SEC and available at www.sec.gov and in the Investor Relations section of Crawford & Company’s website at www.crawco.com.

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In Thousands, Except Per Share Amounts and Percentages)

 

Three Months Ended March 31,

 

2026

 

 

2025

 

 

% Change

 

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

309,525

 

 

$

312,032

 

 

 

(1

)%

Reimbursements

 

 

10,601

 

 

 

11,307

 

 

 

(6

)%

Total Revenues

 

 

320,126

 

 

 

323,339

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

Costs of Services Provided, Before Reimbursements

 

 

221,412

 

 

 

221,893

 

 

 

(0

)%

Reimbursements

 

 

10,601

 

 

 

11,307

 

 

 

(6

)%

Total Costs of Services

 

 

232,013

 

 

 

233,200

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Selling, General, and Administrative Expenses

 

 

76,144

 

 

 

74,587

 

 

 

2

%

Corporate Interest Expense, Net

 

 

2,645

 

 

 

3,944

 

 

 

(33

)%

Total Costs and Expenses

 

 

310,802

 

 

 

311,731

 

 

 

(0

)%

 

 

 

 

 

 

 

 

 

 

Other Loss, Net

 

 

(2,037

)

 

 

(2,388

)

 

 

(15

)%

 

 

 

 

 

 

 

 

 

 

Income Before Income Taxes

 

 

7,287

 

 

 

9,220

 

 

 

(21

)%

Provision for Income Taxes

 

 

2,375

 

 

 

2,480

 

 

 

(4

)%

 

 

 

 

 

 

 

 

 

 

Net Income

 

 

4,912

 

 

 

6,740

 

 

 

(27

)%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Noncontrolling Interests

 

 

(7

)

 

 

(56

)

 

 

(88

)%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Shareholders of Crawford & Company

 

$

4,905

 

 

$

6,684

 

 

 

(27

)%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share - Basic:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.10

 

 

$

0.14

 

 

 

(29

)%

Class B Common Stock

 

$

0.10

 

 

$

0.14

 

 

 

(29

)%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share - Diluted:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.10

 

 

$

0.13

 

 

 

(23

)%

Class B Common Stock

 

$

0.10

 

 

$

0.13

 

 

 

(23

)%

 

 

 

 

 

 

 

 

 

 

Cash Dividends Per Share:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.075

 

 

$

0.070

 

 

 

7

%

Class B Common Stock

 

$

0.075

 

 

$

0.070

 

 

 

7

%

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED BALANCE SHEETS

As of March 31, 2026and December 31, 2025

(In Thousands, Except Par Values)

 

 

 

March 31,

 

 

December 31,

 

 

 

2026

 

 

2025

 

(In thousands, except par value amounts)

 

(Unaudited)

 

 

*

 

ASSETS

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and Cash Equivalents

 

$

54,491

 

 

$

64,079

 

Accounts Receivable, Net

 

 

118,064

 

 

 

115,661

 

Unbilled Revenues, at Estimated Billable Amounts

 

 

142,759

 

 

 

126,960

 

Income Taxes Receivable

 

 

4,134

 

 

 

4,350

 

Prepaid Expenses and Other Current Assets

 

 

48,880

 

 

 

41,362

 

Total Current Assets

 

 

368,328

 

 

 

352,412

 

 

 

 

 

 

 

 

Net Property and Equipment

 

 

16,484

 

 

 

16,649

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

Operating Lease Right-of-Use Asset, Net

 

 

63,040

 

 

 

66,322

 

Goodwill

 

 

76,500

 

 

 

76,569

 

Intangible Assets Arising from Business Acquisitions, Net

 

 

65,232

 

 

 

66,352

 

Capitalized Software Costs, Net

 

 

113,092

 

 

 

112,812

 

Deferred Income Tax Assets

 

 

24,010

 

 

 

24,684

 

Other Noncurrent Assets

 

 

44,963

 

 

 

48,500

 

Total Other Assets

 

 

386,837

 

 

 

395,239

 

 

 

 

 

 

 

 

Total Assets

 

$

771,649

 

 

$

764,300

 

 

 

 

 

 

 

 

LIABILITIES AND SHAREHOLDERS’ INVESTMENT

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Short-Term Borrowings

 

$

43,501

 

 

$

38,500

 

Accounts Payable

 

 

59,240

 

 

 

39,769

 

Accrued Compensation and Related Costs

 

 

84,388

 

 

 

108,878

 

Self-Insured Risks

 

 

25,989

 

 

 

19,095

 

Income Taxes Payable

 

 

4,793

 

 

 

3,874

 

Operating Lease Liability

 

 

26,917

 

 

 

27,650

 

Other Accrued Liabilities

 

 

44,683

 

 

 

37,970

 

Deferred Revenues

 

 

33,738

 

 

 

33,834

 

Total Current Liabilities

 

 

323,249

 

 

 

309,570

 

 

 

 

 

 

 

 

Noncurrent Liabilities:

 

 

 

 

 

 

Long-Term Debt and Finance Leases, Less Current Installments

 

 

150,587

 

 

 

150,593

 

Operating Lease Liability

 

 

50,090

 

 

 

53,531

 

Deferred Revenues

 

 

24,059

 

 

 

23,259

 

Accrued Pension Liabilities

 

 

16,710

 

 

 

17,910

 

Other Noncurrent Liabilities

 

 

32,497

 

 

 

38,005

 

Total Noncurrent Liabilities

 

 

273,943

 

 

 

283,298

 

 

 

 

 

 

 

 

Shareholders’ Investment:

 

 

 

 

 

 

Class A Common Stock, $1.00 Par Value

 

 

29,740

 

 

 

29,860

 

Class B Common Stock, $1.00 Par Value

 

 

18,954

 

 

 

19,014

 

Additional Paid-in Capital

 

 

91,237

 

 

 

92,251

 

Retained Earnings

 

 

229,959

 

 

 

233,708

 

Accumulated Other Comprehensive Loss

 

 

(193,616

)

 

 

(201,740

)

Shareholders’ Investment Attributable to Shareholders of Crawford & Company

 

 

176,274

 

 

 

173,093

 

Noncontrolling Interests

 

 

(1,817

)

 

 

(1,661

)

Total Shareholders’ Investment

 

 

174,457

 

 

 

171,432

 

 

 

 

 

 

 

 

Total Liabilities and Shareholders’ Investment

 

$

771,649

 

 

$

764,300

 

 

(*)Derived from the audited Consolidated Balance Sheet

CRAWFORD & COMPANY

SUMMARY RESULTS BY OPERATING SEGMENT WITH DIRECT COMPENSATION AND OTHER EXPENSES

(In Thousands, Except Percentages)

Three Months Ended March 31,

 

 

 

U.S. Property & Casualty

 

%

 

Broadspire

 

%

 

International Operations

 

%

 

 

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

72,885

 

$

82,190

 

(11.3)%

 

$

104,758

 

$

103,672

 

1.0%

 

$

131,882

 

$

126,170

 

4.5%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

45,633

 

 

50,788

 

(10.2)%

 

 

60,381

 

 

58,343

 

3.5%

 

 

90,357

 

 

86,467

 

4.5%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

62.6

%

 

61.8

%

 

 

 

57.6

%

 

56.3

%

 

 

 

68.5

%

 

68.5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

19,636

 

 

21,622

 

(9.2)%

 

 

33,521

 

 

33,352

 

0.5%

 

 

37,528

 

 

37,483

 

0.1%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

26.9

%

 

26.3

%

 

 

 

32.0

%

 

32.2

%

 

 

 

28.5

%

 

29.7

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operating Expenses

 

 

65,269

 

 

72,410

 

(9.9)%

 

 

93,902

 

 

91,695

 

2.4%

 

 

127,885

 

 

123,950

 

3.2%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Earnings (1)

 

$

7,616

 

$

9,780

 

(22.1)%

 

$

10,856

 

$

11,977

 

(9.4)%

 

$

3,997

 

$

2,220

 

80.0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

10.4

%

 

11.9

%

 

 

 

10.4

%

 

11.6

%

 

 

 

3.0

%

 

1.8

%

 

 

 

(1) A non-GAAP financial measurement which represents net income attributable to the applicable reporting segment excluding income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, non-service pension costs, contingent earnout adjustments, and certain unallocated corporate and shared costs and credits. See pages 3 and 4 for additional information about segment operating earnings.

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

Year-to-Date Period Ended March 31, 2026 and March 31, 2025

(In Thousands)

 

 

 

2026

 

 

2025

 

Cash Flows From Operating Activities:

 

 

 

 

 

 

Net income

 

$

4,912

 

 

$

6,740

 

Reconciliation of net income to net cash provided by (used in) operating activities:

 

 

 

 

 

 

Depreciation and amortization

 

 

9,589

 

 

 

9,647

 

Stock-based compensation

 

 

1,046

 

 

 

1,390

 

(Gain) loss on disposal of property and equipment

 

 

(12

)

 

 

564

 

Contingent earnout adjustments

 

 

(180

)

 

 

363

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

Accounts receivable, net

 

 

(262

)

 

 

6,002

 

Unbilled revenues, net

 

 

(12,987

)

 

 

(8,045

)

Accrued or prepaid income taxes

 

 

1,189

 

 

 

229

 

Accounts payable and accrued liabilities

 

 

3,401

 

 

 

(25,176

)

Deferred revenues

 

 

281

 

 

 

315

 

Accrued retirement costs

 

 

(3,318

)

 

 

(3,211

)

Prepaid expenses and other operating activities

 

 

(385

)

 

 

(2,741

)

Net cash provided by (used in) operating activities

 

 

3,274

 

 

 

(13,923

)

 

 

 

 

 

 

 

Cash Flows From Investing Activities:

 

 

 

 

 

 

Acquisitions of property and equipment

 

 

(1,901

)

 

 

(994

)

Capitalization of computer software costs

 

 

(5,958

)

 

 

(8,329

)

Proceeds from settlement of life insurance policies

 

 

 

 

 

210

 

Net cash used in investing activities

 

 

(7,859

)

 

 

(9,113

)

 

 

 

 

 

 

 

Cash Flows From Financing Activities:

 

 

 

 

 

 

Cash dividends paid

 

 

(3,663

)

 

 

(3,455

)

Payments related to shares received for withholding taxes under employee stock-based compensation plans

 

 

(1,712

)

 

 

 

Repurchases of common stock

 

 

(5,519

)

 

 

 

Increases in short-term and revolving credit facility borrowings

 

 

7,500

 

 

 

41,411

 

Payments on short-term and revolving credit facility borrowings

 

 

(2,500

)

 

 

(12,901

)

Increases in fiduciary liabilities

 

 

9,334

 

 

 

 

Other financing activities

 

 

(27

)

 

 

(38

)

Net cash provided by financing activities

 

 

3,413

 

 

 

25,017

 

 

 

 

 

 

 

 

Effects of exchange rate changes on cash and cash equivalents

 

 

1,064

 

 

 

(289

)

(Decrease) Increase in cash, cash equivalents, and restricted cash(1)

 

 

(108

)

 

 

1,692

 

Cash, cash equivalents, and restricted cash at beginning of year(1)

 

 

64,546

 

 

 

56,329

 

Cash, cash equivalents, and restricted cash at end of period(1)

 

$

64,438

 

 

$

58,021

 

 

 

 

 

 

 

 

Supplemental cash flow information:

 

 

 

 

 

 

Income taxes paid

 

$

1,152

 

 

$

2,205

 

Interest paid

 

 

3,161

 

 

 

4,565

 

 

(1) The 2026 amounts include beginning restricted cash of $467 at December 31, 2025, and ending restricted cash of $9,947 at March 31, 2026, and the 2025 amounts include beginning restricted cash of $917 at December 31, 2024, and ending restricted cash of $654 at March 31, 2025, which we present as part of "Prepaid expenses and other current assets" on the Balance Sheets.

 

Contacts:

FOR FURTHER INFORMATION REGARDING THIS PRESS RELEASE, PLEASE CALL HOLLY BOUDREAU AT (404) 220-4388.

Source: Crawford & Company

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