18:13:46 EDT Tue 17 Mar 2026
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Docusign Announces Fourth Quarter and Fiscal Year 2026 Financial Results; Announces $2.0 Billion Increase to Share Repurchase Program

2026-03-17 16:05 ET - News Release

Docusign Announces Fourth Quarter and Fiscal Year 2026 Financial Results; Announces $2.0 Billion Increase to Share Repurchase Program

PR Newswire

SAN FRANCISCO, March 17, 2026 /PRNewswire/ -- Docusign, Inc. (NASDAQ: DOCU) today announced results for its fourth quarter and fiscal year ended January 31, 2026. Prepared remarks and the news release with the financial results will be accessible on Docusign's website at investor.docusign.com prior to its webcast.

"Docusign's AI-native IAM platform has established clear market leadership as the agreement system of action for companies of all sizes," said Allan Thygesen, CEO of Docusign. "In 2026, customers using IAM represented over $350 million in ARR, and Docusign reached record highs for operating margin and free cash flow."

Fourth Quarter Financial Highlights

  • Total revenue was $836.9 million, an 8% year-over-year increase including approximately 0.8% positive impact from foreign exchange rates. Subscription revenue was $819.0 million, an 8% year-over-year increase. Professional services and other revenue was $17.9 million, a 3% year-over-year decrease.
  • Billings were $1.0 billion, a 10% year-over-year increase including approximately 2.3% positive impact of foreign currency exchange rates.
  • GAAP gross margin was 79.7% compared to 79.4% in the same period last year. Non-GAAP gross margin was 81.8% compared to 82.3% in the same period last year.
  • GAAP net income per basic share was $0.45 on 200 million shares outstanding compared to $0.41 on 203 million shares outstanding in the same period last year.
  • GAAP net income per diluted share was $0.44 on 205 million shares outstanding compared to $0.39 on 215 million shares outstanding in the same period last year.
  • Non-GAAP net income per diluted share was $1.01 on 205 million shares outstanding compared to $0.86 on 215 million shares outstanding in the same period last year.
  • Net cash provided by operating activities was $377.2 million compared to $307.9 million in the same period last year.
  • Free cash flow was $350.2 million compared to $279.6 million in the same period last year.
  • Cash, cash equivalents, restricted cash and investments were $1.1 billion at the end of the quarter.
  • Repurchases of common stock were $269.1 million compared to $161.7 million in the same period last year.

Fiscal 2026 Financial Highlights

  • Total revenue was $3.2 billion, an 8% year-over-year increase, including approximately 0.2% positive impact from foreign exchange rates. Subscription revenue was $3.2 billion, a 9% year-over-year increase. Professional services and other revenue was $68.9 million, a 9% year-over-year decrease.
  • Billings were $3.4 billion, a 10% year-over-year increase including approximately 1.1% positive impact from foreign exchange rates.
  • Annual Recurring Revenue ("ARR") was $3,272 million as of January 31, 2026, and $3,030 million as of January 31, 2025, an 8.0% year-over-year increase. Intelligent Agreement Management ("IAM") represented 10.8% of our total ARR as of January 31, 2026, and 2.3% of our total ARR as of January 31, 2025.
  • GAAP gross margin was 79.4% compared to 79.1% in the prior year. Non-GAAP gross margin was 82.0% compared to 82.2% in the prior year.
  • GAAP net income per basic share was $1.53 on 202 million shares outstanding compared to $5.23 on 204 million shares outstanding in fiscal 2025.
  • GAAP net income per diluted share was $1.48 on 209 million shares outstanding compared to $5.08 on 210 million shares outstanding in fiscal 2025.
  • Non-GAAP net income per diluted share was $3.84 on 209 million shares outstanding compared to $3.55 on 210 million shares outstanding in fiscal 2025.
  • Repurchases of common stock were $869.1 million compared to $683.5 million in the same period last year.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures and Other Key Metrics."

Key Business Highlights:

Expanded IAM Platform and eSignature Capabilities: Docusign continued to evolve IAM into an end-to-end platform for customers' agreement workflows. In Q4, Docusign delivered on its roadmap to integrate AI-native experiences across the entire agreement lifecycle. Key updates include:

  • Agreement Desk: Now generally available, Agreement Desk is a central hub for teams to request, track, review, and manage agreements from intake to signature. It creates visibility across stakeholders, and allows teams across legal, sales, and procurement to collaborate in real time.
    • AI-Assisted Review: AI-Assisted Review leverages pre-approved company playbooks and provides instant redline suggestions and clause generation to ensure that all team members within an organization can negotiate agreements in compliance with company standards.
  • AI-Powered eSignature: In January, Docusign launched a re-imagined eSignature experience powered by AI. The launch provides customers with:
    • AI-Assisted Agreement Summaries: To drive efficiencies in daily workflows, Docusign launched AI-Assisted Agreement Summaries in eSignature. This feature allows signers to quickly grasp the core components of complex contracts without manual review.
    • Automated Agreement Preparation: AI-driven tools that streamline the setup and tagging of documents.
    • 3rd-Party Data Verification: Seamless integration of external data sources to verify signer information and agreement accuracy.

Increase to Stock Repurchase Program:

  • Docusign's Board of Directors has authorized an increase to its existing stock repurchase program of an additional amount of up to $2.0 billion of Docusign's outstanding common stock. The program has no minimum purchase commitment and no mandated end date. As of March 17, 2026, our total remaining authorization under our stock repurchase program is up to $2.6 billion.
  • Repurchases under the program are expected to be executed, subject to general business and market conditions and other investment opportunities, through open market purchases, and other transactions in accordance with applicable securities laws. The timing and the amount of any repurchased common stock will be determined by Docusign's management based on its evaluation of market conditions and other factors. The repurchase program does not obligate Docusign to acquire any particular amount of common stock and the repurchase program may be suspended or discontinued at any time at Docusign's discretion without prior notice.

Board of Directors and Governance Updates

  • Board Leadership Transition: As previously announced, James Beer assumed the role of Board Chair on February 1, 2026, succeeding Maggie Wilderotter, who continues to serve as an independent director.
  • Brian Roberts, a general partner at Andreessen Horowitz, has joined Docusign's Board: Roberts, who previously served as CFO of Splunk and Lyft, joined Andreessen Horowitz in 2024, where he advises a range of companies building AI-native applications. "Brian brings extensive finance and strategy expertise to our Board, and a unique combination of operating and investor perspectives," said Allan Thygesen, CEO of Docusign. "His experience in funding and leading transformative businesses will be invaluable to Docusign as we harness AI to pursue our Intelligent Agreement Management strategy."

Guidance


 The company currently expects the following guidance:





 
          (in millions, except percentages)                           Three Months Ended                    YoY
                                                              April 30, 2026                Midpoint
                                                                                             Change



 Total revenue [1]                                       $822             to        $826                     8 %



 Non-GAAP gross margin                                 80.8 %            to      81.2 %               NA



 Non-GAAP operating margin                             29.0 %            to      29.5 %               NA



 Non-GAAP diluted weighted-average shares outstanding     196             to         201                NA





 
          (in millions, except percentages)                           Year Ended January
                                                                               31,                        YoY
                                                                                 2027         Midpoint
                                                                                             Change



 Total revenue [1]                                     $3,484             to      $3,496                     8 %



 Annual recurring revenue year-over-year growth rate   8.25 %            to      8.75 %                 8.50 %



 Non-GAAP gross margin                                 81.5 %            to      82.0 %               NA



 Non-GAAP operating margin                             30.0 %            to      30.5 %               NA



 Non-GAAP diluted weighted-average shares outstanding     190             to         195                NA




 
 [1] Excluding the impact of foreign currency exchange rates on year-over-year guided growth, revenue guidance range would be approximately 1.6% point lower for the quarter ending April 30, 2026 and 1.4% point lower for the fiscal year ending January 31, 2027.

A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by many factors, including the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this release.

Webcast Conference Call Information

The company will host a conference call on March 17, 2026 at 2:00 p.m. PT (5:00 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the Docusign Investor Relations website at investor.docusign.com. Prepared remarks and the news release with the financial results will also be accessible on Docusign's website prior to the webcast. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (EDT) March 31, 2026, using the passcode 13758812.

About Docusign

Docusign brings agreements to life. Over 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and CLM. Learn more at www.docusign.com.

Copyright 2025. Docusign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
Docusign Investor Relations
investors@docusign.com

Media Relations:
Docusign Corporate Communications
media@docusign.com

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that are based on our management's beliefs and assumptions and on information currently available to management, and which statements involve substantial risk and uncertainties. All statements contained in this press release other than statements of historical fact, including statements regarding our future operating results and financial position, our business strategy and plans, market growth and trends, objectives for future operations, and the impact of such assumptions on our financial condition and results of operations are forward-looking statements. Forward-looking statements in this press release also include, among other things, statements under "Guidance" above and any other statements about expected financial metrics, such as revenue, annual recurring revenue, free cash flow, non-GAAP gross margin, non-GAAP operating margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, as well as statements related to our expectations regarding: the impact of foreign exchange rates; the timing and extent of customer renewals; the effectiveness of changes to our sales force and go-to-market strategy; the effects of seasonality; the timing and impact of our cloud migration transition; the benefits, the timing or rollout of future products and capabilities; the evolution, customer demand, and adoption of the Docusign IAM platform; and our utilization of our stock repurchase program, including the expected timing, duration, volume and nature of share repurchase under such program. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as "may," "will," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential," or "continue" or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions.

Forward-looking statements contained in this press release include, but are not limited to, statements about: our expectations regarding global macro-economic conditions, including the effects of inflation, volatile interest rates or foreign exchange rates, and market volatility on the global economy; our inability to accurately estimate our market opportunity; our ability to compete effectively in an evolving and competitive market; the impact of any interruptions or delays in performance of our technical infrastructure, or data breaches, cyberattacks or other fraudulent or malicious activity attempting to exploit our technology systems, platform or brand name; our ability to effectively sustain and manage our growth and future expenses and maintain or increase profitability; our ability to attract new customers and retain and expand our existing customer base, including our ability to attract large organizations as users; our ability to scale and update our platform to respond to customers' needs and rapid technological change, including our ability to successfully incorporate artificial intelligence into our existing and future products and to successfully deploy them; our ability to successfully develop, launch and sell IAM solutions; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to retain our direct sales force, customer success team and strategic partnerships around the world; our ability to identify targets for and execute potential acquisitions and to successfully integrate and realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility; our ability to realize the anticipated benefits of our stock repurchase program; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; uncertainties regarding the impact of general economic and market conditions, including as a result of geopolitical conflict or changes in trade policies and practices; and our ability to maintain proper and effective internal controls.

Additional risks and uncertainties that could affect our financial results are included in the sections titled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our annual report on Form 10-K for the fiscal year ended January 31, 2025, filed on March 18, 2025, our quarterly report on Form 10-Q for the quarter ended October 31, 2025, filed on December 5, 2025 with the Securities and Exchange Commission (the "SEC"), and other filings that we make from time to time with the SEC. The forward-looking statements made in this press release relate only to events as of the date on which such statements are made. We undertake no obligation to update any forward-looking statements after the date of this press release or to conform such statements to actual results or revised expectations, except as required by law.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors' overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, acquisition-related expenses, restructuring and other related charges, and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. We have determined the projected non-GAAP tax rate to be 20% for fiscal 2025 and 21% for fiscal 2026 due to the impact of the One Big Beautiful Bill Act.

Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We considered billings to measure our periodic performance, when taking into consideration the timing aspects of customer renewals, which represent a large component of our business. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we used billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers. Beginning in the first fiscal quarter of 2027, we will no longer report or guide to billings.

Annual Recurring Revenue: We calculate Annual Recurring Revenue ("ARR") as the annualized value of active customer contracts as of the measurement date. This calculation assumes that any contract expiring within the next 12 months renews on its existing terms, and excludes non-recurring revenue streams recognized at a point in time. When evaluating ARR on a product basis for contracts spanning multiple product lines, we allocate the support contract value to each product offering based on its proportional share of the total contract value. To annualize contracts, we divide the total committed contract value by the number of months in the subscription term and multiply by twelve. For international contracts denominated in foreign currencies, ARR is translated into U.S. dollars using a fixed exchange rate set at the beginning of each fiscal year. We adjust previously reported ARR annually to reflect these exchange rate changes for comparative purposes. We believe ARR measures our business performance and serves as a leading indicator of future revenue growth. ARR is an operating metric and should be viewed independently of revenue, deferred revenue, and remaining performance obligations; it does not represent revenue under U.S. GAAP on an annual basis.

For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see "Reconciliation of GAAP to Non-GAAP Financial Measures" below.

                                               
          
            CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

                                                                 
          
            (Unaudited)




                                                                                                                                             Three Months Ended                 Year Ended January
                                                                                                                             January 31,                              31,



 
            (in thousands, except per share data)                                                                       2026              2025               2026       2025



 
            Revenue:



 Subscription                                                                                                         $819,003          $757,767         $3,150,551 $2,901,309



 Professional services and other                                                                                        17,857            18,485             68,949     75,430



 
            Total revenue                                                                                            836,860           776,252          3,219,500  2,976,739



 
            Cost of revenue:



 Subscription                                                                                                          149,246           138,884            581,058    532,445



 Professional services and other                                                                                        20,538            21,327             82,004     89,214



 
            Total cost of revenue                                                                                    169,784           160,211            663,062    621,659



 Gross profit                                                                                                          667,076           616,041          2,556,438  2,355,080



 
            Operating expenses:



 Sales and marketing                                                                                                   305,506           301,288          1,203,885  1,160,993



 Research and development                                                                                              168,282           155,463            664,985    588,455



 General and administrative                                                                                            105,546            98,821            388,989    375,983



 Restructuring and other related charges                                                                                     -                                       29,721



 
            Total operating expenses                                                                                 579,334           555,572          2,257,859  2,155,152



 
            Income from operations                                                                                    87,742            60,469            298,579    199,928



 Interest expense                                                                                                        (586)            (400)           (2,546)   (1,550)



 Interest income and other income, net                                                                                  14,393             7,818             51,295     49,563



 
            Income before provision for (benefit from) income taxes                                                  101,549            67,887            347,328    247,941



 Provision for (benefit from) income taxes                                                                              11,246          (15,604)            38,243  (819,944)



 
            Net income                                                                                               $90,303           $83,491           $309,085 $1,067,885



 Net income per share attributable to common stockholders:



 Basic                                                                                                                   $0.45             $0.41              $1.53      $5.23



 Diluted                                                                                                                 $0.44             $0.39              $1.48      $5.08



 Weighted-average shares used in computing net income per share:



 Basic                                                                                                                 200,477           203,299            202,079    204,329



 Diluted                                                                                                               204,675           214,507            209,118    210,339





 
            Stock-based compensation expense included in costs and expenses:



 Cost of revenue-subscription                                                                                          $14,062           $13,712            $56,501    $58,348



 Cost of revenue-professional services and other                                                                         3,829             4,174             15,896     18,639



 Sales and marketing                                                                                                    46,464            48,213            189,648    202,609



 Research and development                                                                                               59,678            53,422            236,780    204,238



 General and administrative                                                                                             31,512            30,426            123,496    121,665



 Restructuring and other related charges                                                                                     -                                        4,836

                                
          
     CONDENSED CONSOLIDATED BALANCE SHEETS

                                             
   
            (Unaudited)





 
            (in thousands)                                                          January 31, January 31,
                                                                                              2026         2025



 
            Assets



 Current assets



 Cash and cash equivalents                                                               $602,442     $648,623



 Investments-current                                                                      264,084      314,924



 Accounts receivable, net                                                                 516,429      429,582



 Contract assets-current                                                                   10,782       13,764



 Prepaid expenses and other current assets                                                 97,101       82,368



 Total current assets                                                                   1,490,838    1,489,261



 Investments-noncurrent                                                                   208,393      134,105



 Property and equipment, net                                                              361,808      299,370



 Operating lease right-of-use assets                                                      165,578      109,630



 Goodwill                                                                                 458,446      454,477



 Intangible assets, net                                                                    61,394       76,388



 Deferred contract acquisition costs-noncurrent                                           474,628      467,201



 Deferred tax assets-noncurrent                                                           835,245      840,470



 Other assets-noncurrent                                                                  173,220      141,803



 
            Total assets                                                             $4,229,550   $4,012,705



 
            Liabilities and Equity



 Current liabilities



 Accounts payable                                                                         $17,419      $30,697



 Accrued expenses and other current liabilities                                           113,358       99,579



 Accrued compensation                                                                     260,840      227,115



 Contract liabilities-current                                                           1,631,168    1,455,442



 Operating lease liabilities-current                                                       16,623       19,077



 Total current liabilities                                                              2,039,408    1,831,910



 Contract liabilities-noncurrent                                                           29,956       21,523



 Operating lease liabilities-noncurrent                                                   168,496      105,350



 Deferred tax liability-noncurrent                                                         21,507       20,596



 Other liabilities-noncurrent                                                              52,363       30,634



 Total liabilities                                                                      2,311,730    2,010,013



 Stockholders' equity



 Common stock                                                                                  20           20



 Treasury stock                                                                                 -     (2,871)



 Additional paid-in capital                                                             3,777,995    3,321,242



 Accumulated other comprehensive loss                                                     (3,712)    (28,376)



 Accumulated deficit                                                                  (1,856,483) (1,287,323)



 Total stockholders' equity                                                             1,917,820    2,002,692



 
            Total liabilities and equity                                             $4,229,550   $4,012,705

                                                             
          
        CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

                                                                               
      
            (Unaudited)




                                                                                                                                                        Three Months Ended                    Year Ended January 31,
                                                                                                                                        January 31,



          
            (in thousands)                                                                                                2026              2025                2026         2025



          
            Cash flows from operating activities:



          Net income                                                                                                              $90,303           $83,491            $309,085   $1,067,885



          Adjustments to reconcile net income to net cash provided by operating
activities



          Depreciation and amortization                                                                                            26,433            28,707             116,081      107,804



          Amortization of deferred contract acquisition and fulfillment costs                                                      67,557            64,486             271,067      237,217



          Amortization of debt discount and transaction costs                                                                         168               139                 775          554



          Non-cash operating lease costs                                                                                            4,735             4,602              18,903       19,065



          Stock-based compensation expense                                                                                        155,545           149,947             622,321      610,335



          Deferred income taxes                                                                                                     5,528          (22,103)              4,713    (839,989)



          Other                                                                                                                       819             (361)              2,958        6,111



          Changes in operating assets and liabilities



          Accounts receivable                                                                                                   (162,778)        (128,616)           (91,742)       2,075



          Prepaid expenses and other current assets                                                                                 4,879           (9,334)           (15,200)    (17,634)



          Deferred contract acquisition and fulfillment costs                                                                    (76,290)         (87,618)          (271,544)   (302,166)



          Other assets                                                                                                            (1,640)          (5,884)            (1,941)    (22,002)



          Accounts payable                                                                                                        (6,831)            9,152            (15,148)       7,638



          Accrued expenses and other liabilities                                                                                    2,279            10,081              26,257        2,935



          Accrued compensation                                                                                                     82,524            70,364              29,515       29,236



          Contract liabilities                                                                                                    186,867           146,285             177,203      129,854



          Operating lease liabilities                                                                                             (2,877)          (5,426)           (18,296)    (21,646)



          Net cash provided by operating activities                                                                               377,221           307,912           1,165,007    1,017,272



          
            Cash flows from investing activities:



          Cash paid for acquisition, net of acquired cash                                                                               -                                       (143,611)



          Purchases of marketable securities                                                                                     (88,001)         (77,699)          (409,599)   (411,236)



          Maturities of marketable securities                                                                                      81,531            74,500             389,989      340,334



          Purchases of strategic and other investments                                                                              (164)            (750)              (726)     (1,375)



          Purchases of property and equipment                                                                                    (27,022)         (28,342)          (106,445)    (96,988)



          Net cash used in investing activities                                                                                  (33,656)         (32,291)          (126,781)   (312,876)



          
            Cash flows from financing activities:



          Payment of revolving credit facility costs                                                                                    -                             (3,133)



          Repurchases of common stock                                                                                           (269,084)        (161,725)          (869,086)   (683,528)



          Payment of tax withholding obligation on net RSU settlement and                                                        (63,502)         (81,148)          (269,713)   (213,282)
ESPP purchase



          Proceeds from exercise of stock options                                                                                       -           11,359               1,250       22,705



          Proceeds from employee stock purchase plan                                                                                    -                              40,780       35,314



          Net cash used in financing activities                                                                                 (332,586)        (231,514)        (1,099,902)   (838,791)



          Effect of foreign exchange on cash, cash equivalents and restricted                                                       6,898           (5,311)             20,272      (7,550)
cash



          Net increase (decrease) in cash, cash equivalents and restricted cash                                                    17,877            38,796            (41,404)   (141,945)



          Cash, cash equivalents and restricted cash at beginning of period (1)                                                   600,273           620,758             659,554      801,499



          Cash, cash equivalents and restricted cash at end of period (1)                                                        $618,150          $659,554            $618,150     $659,554




 (1) Cash, cash equivalents and restricted cash included restricted cash of $15.7 million and $10.9 million as of January 31, 2026 and January 31, 2025.

                                              
          
            RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

                                                                   
          
            (Unaudited)





          
            Reconciliation of gross profit (loss) and gross margin:




                                                                                                                                                Three Months Ended                      Year Ended January 31,
                                                                                                                                January 31,



          
            (in thousands)                                                                                         2026              2025                 2026         2025



          GAAP gross profit                                                                                               $667,076          $616,041           $2,556,438   $2,355,080



          Add: Stock-based compensation                                                                                     17,891            17,886               72,397       76,987



          Add: Amortization of acquisition-related intangibles                                                             (1,699)            3,564                4,923       12,267



          Add: Employer payroll tax on employee stock                                                                          868             1,176                5,496        3,909
transactions



          Non-GAAP gross profit                                                                                           $684,136          $638,667           $2,639,254   $2,448,243



          GAAP gross margin                                                                                                 79.7 %           79.4 %              79.4 %      79.1 %



          Non-GAAP adjustments                                                                                               2.1 %            2.9 %               2.6 %       3.1 %



          Non-GAAP gross margin                                                                                             81.8 %           82.3 %              82.0 %      82.2 %





          GAAP subscription gross profit                                                                                  $669,757          $618,883           $2,569,493   $2,368,864



          Add: Stock-based compensation                                                                                     14,062            13,712               56,501       58,348



          Add: Amortization of acquisition-related intangibles                                                             (1,699)            3,564                4,923       12,267



          Add: Employer payroll tax on employee stock                                                                          647               921                4,201        2,882
transactions



          Non-GAAP subscription gross profit                                                                              $682,767          $637,080           $2,635,118   $2,442,361



          GAAP subscription gross margin                                                                                    81.8 %           81.7 %              81.6 %      81.6 %



          Non-GAAP adjustments                                                                                               1.6 %            2.4 %               2.0 %       2.6 %



          Non-GAAP subscription gross margin                                                                                83.4 %           84.1 %              83.6 %      84.2 %





          GAAP professional services and other gross loss                                                                 $(2,681)         $(2,842)           $(13,055)   $(13,784)



          Add: Stock-based compensation                                                                                      3,829             4,174               15,896       18,639



          Add: Employer payroll tax on employee stock                                                                          221               255                1,295        1,027
transactions



          Non-GAAP professional services and other gross                                                                    $1,369            $1,587               $4,136       $5,882
income



          GAAP professional services and other gross margin                                                               (15.0) %         (15.4) %            (18.9) %    (18.3) %



          Non-GAAP adjustments                                                                                              22.7 %           24.0 %              24.9 %      26.1 %



          Non-GAAP professional services and other gross                                                                     7.7 %            8.6 %               6.0 %       7.8 %
margin


          
            Reconciliation of operating expenses:




                                                                                    Three Months Ended                        Year Ended January 31,
                                                                        January 31,



          
            (in thousands)                               2026                2025                 2026         2025



          GAAP sales and marketing                              $305,506            $301,288           $1,203,885   $1,160,993



          Less: Stock-based compensation                        (46,464)           (48,213)           (189,648)   (202,609)



          Less: Amortization of acquisition-related intangibles  (1,122)            (3,354)            (11,208)    (12,450)



          Less: Employer payroll tax on employee stock           (1,608)            (2,242)            (10,866)     (7,593)
transactions



          Non-GAAP sales and marketing                          $256,312            $247,479             $992,163     $938,341



          GAAP sales and marketing as a percentage of revenue     36.5 %             38.8 %              37.3 %      39.0 %



          Non-GAAP sales and marketing as a percentage            30.6 %             31.9 %              30.8 %      31.5 %
of revenue





          GAAP research and development                         $168,282            $155,463             $664,985     $588,455



          Less: Stock-based compensation                        (59,678)           (53,422)           (236,780)   (204,238)



          Less: Employer payroll tax on employee stock           (1,423)            (1,421)            (11,022)     (7,013)
transactions



          Non-GAAP research and development                     $107,181            $100,620             $417,183     $377,204



          GAAP research and development as a percentage of        20.1 %             20.0 %              20.7 %      19.8 %
revenue



          Non-GAAP research and development as a                  12.8 %             13.0 %              13.0 %      12.7 %
percentage of revenue





          GAAP general and administrative                       $105,546             $98,821             $388,989     $375,983



          Less: Stock-based compensation                        (31,512)           (30,426)           (123,496)   (121,665)



          Less: Employer payroll tax on employee stock             (518)            (1,504)             (3,522)     (3,278)
transactions



          Less: Acquisition-related expenses                           -                                            (4,340)



          Non-GAAP general and administrative                    $73,516             $66,891             $261,971     $246,700



          GAAP general and administrative as a percentage of      12.6 %             12.8 %              12.1 %      12.4 %
revenue



          Non-GAAP general and administrative as a                 8.9 %              8.6 %               8.1 %       8.2 %
percentage of revenue


 
            Reconciliation of income from operations and operating margin:




                                                                                                    Three Months Ended                 Year Ended January
                                                                                     January 31,                             31,



 
            (in thousands)                                                     2026               2025               2026      2025



 GAAP income from operations                                                  $87,742            $60,469           $298,579  $199,928



 Add: Stock-based compensation                                                155,545            149,947            622,321   605,499



 Add: Amortization of acquisition-related intangibles                           (577)             6,918             16,131    24,717



 Add: Employer payroll tax on employee stock transactions                       4,417              6,343             30,906    21,793



 Add: Acquisition-related expenses                                                  -                                        4,340



 Add: Restructuring and other related charges                                       -                                       29,721



 Non-GAAP income from operations                                             $247,127           $223,677           $967,937  $885,998



 GAAP operating margin                                                         10.5 %             7.8 %             9.3 %    6.7 %



 Non-GAAP adjustments                                                          19.0 %            21.0 %            20.8 %   23.1 %



 Non-GAAP operating margin                                                     29.5 %            28.8 %            30.1 %   29.8 %


          
            Reconciliation of net income and net income per share, basic and diluted:




                                                                                                                        Three Months Ended                    Year Ended January
                                                                                                        January 31,                                 31,



          
            (in thousands, except per share data)                                         2026              2025              2026           2025



          GAAP net income                                                                         $90,303           $83,491          $309,085     $1,067,885



          Add: Stock-based compensation                                                           155,545           149,947           622,321        605,499



          Add: Amortization of acquisition-related intangibles                                      (577)            6,918            16,131         24,717



          Add: Employer payroll tax on employee stock transactions                                  4,417             6,343            30,906         21,793



          Add: Acquisition-related expenses                                                             -                                           4,340



          Add: Restructuring and other related charges                                                  -                                          29,721



          Add: Income tax and other tax adjustments                                              (43,550)         (61,823)        (175,261)   (1,006,746)



          Non-GAAP net income                                                                    $206,138          $184,876          $803,182       $747,209





          
            Numerator:



          Non-GAAP net income attributable to common stockholders                                $206,138          $184,876          $803,182       $747,209





          
            Denominator:



          Weighted-average common shares outstanding, basic                                       200,477           203,299           202,079        204,329



          Effect of dilutive securities                                                             4,198            11,208             7,039          6,010



          Non-GAAP weighted-average common shares                                                 204,675           214,507           209,118        210,339
outstanding, diluted





          GAAP net income per share, basic                                                          $0.45             $0.41             $1.53          $5.23



          GAAP net income per share, diluted                                                        $0.44             $0.39             $1.48          $5.08



          Non-GAAP net income per share, basic                                                      $1.03             $0.91             $3.97          $3.66



          Non-GAAP net income per share, diluted                                                    $1.01             $0.86             $3.84          $3.55


 
            Computation of free cash flow:




                                                                     Three Months Ended                       Year Ended January 31,
                                                      January 31,



 
            (in thousands)                       2026               2025                2026          2025



 Net cash provided by operating activities     $377,221           $307,912          $1,165,007    $1,017,272



 Less: Purchases of property and equipment     (27,022)          (28,342)          (106,445)     (96,988)



 Non-GAAP free cash flow                        350,199            279,570           1,058,562       920,284



 Net cash used in investing activities         (33,656)          (32,291)          (126,781)    (312,876)



 Net cash used in financing activities       $(332,586)        $(231,514)       $(1,099,902)   $(838,791)


          
            Computation of billings:




                                                                                                          Three Months Ended            Year Ended January 31,
                                                                                   January 31,



          
            
              (in thousands)                            2026               2025        2026               2025



          Revenue                                                           $836,860           $776,252  $3,219,500         $2,976,739



          Add: Contract liabilities and refund liability, end of period    1,663,128          1,479,266   1,663,128          1,479,266



          Less: Contract liabilities and refund liability, beginning of  (1,479,491)        (1,332,828) (1,479,266)        (1,343,792)
period



          Add: Contract assets and unbilled accounts receivable,              13,588             18,341      17,825             20,189
beginning of period



          Less: Contract assets and unbilled accounts receivable,           (14,905)          (17,825)   (14,905)          (17,825)
end of period



          Add: Contract assets and unbilled accounts receivable                    -                                             53
contributed by acquisitions



          Less: Contract liabilities and refund liability contributed by           -                                        (5,071)
acquisitions



          Non-GAAP billings                                               $1,019,180           $923,206  $3,406,282         $3,109,559

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SOURCE Docusign, Inc.

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