Mr. Desmond Griffin reports

GLANCE TECHNOLOGIES PREVIEWS HOTEL ROOM SERVICE FEATURE

Glance Technologies Inc. has provided its plans for a hotel room service feature. Glance plans to upgrade the experience of ordering room service at hotels by leveraging its new ordering and payment technology.

Ordering room service can often be a frustrating experience for hotel guests. Guests must find a paper menu buried somewhere in their rooms and dial a room service phone number, often waiting on hold for an extended period of time. Guests must then communicate their orders to staff over the phone, which can present language challenges, especially for international guests. Guests frequently wait for long periods of time for their dinners to arrive with no updates on the status of their orders. Upon checkout, guests rarely have itemized dinner bills as room service usually appears as a bulk charge on their bills. Since many customers do not officially check out at the front desk when they leave, consumers are often surprised by the room service charges they see after the fact on their credit cards. This can also result in hotels experiencing significant chargebacks and fraud as there is no signature or PIN (personal identification number) captured with the transaction.

It is planned that Glance's room service product will allow consumers to securely and conveniently order from their rooms and pay for their meals using the Glance Pay app on their phones. Users could simply scan or tap a marker in their rooms, make their desired selections and pay from their mobile phones. Users would be able to see the status of the orders on their devices until the food and drinks are delivered to their rooms. A digital copy of the user's bill would be available on the user's device for verification and expense tracking. Users could also access promotions and offers right from within the app while benefiting from Glance's powerful loyalty engine. The payments would be protected using Glance's proprietary and anti-fraud technology.

Hotel operators in the $570-billion global hotel industry can benefit from reduced staffing requirements, more accurate order collections, reduced fraud, more promotional opportunities, increased loyalty and, of course, better customer experience.

"Glance is planning a room service ordering and payment solution which we believe will significantly improve the experience for hotel guests while improving operations for hotels," said Desmond Griffin, chief executive officer of Glance. "Given the numerous large hotel chains around the world, we believe this product has the potential to scale."

Glance's room service product will complement its coming Order From Table and Real-Time Bill products, which work well for hotel restaurants. Glance believes there may be other applications of its products in the hotel industry.

On May 1, 2019, Laura Burke, the company's chief financial officer, notified Glance of her intention to accept an opportunity at another company. "I have been with Glance from a very early stage and have had the satisfaction of watching it grow from strength to strength. However, for my career development, I have taken an opportunity to expand my experience in a new domain. While I leave the company at an exciting time in its development, I remain confident that Glance will continue to deliver value for shareholders and customers alike."

Ms. Burke's last day will be June 21, 2019. Until that date, Ms. Burke will continue to serve as chief financial officer to assist in the search for a replacement and an effective transition of her duties. "Laura has been fantastic to work with and we thank Laura for her hard work and commitment to excellence through an exciting journey," said Mr. Griffin. "The Glance team wishes her the best in her future endeavours and the team looks forward to a continued relationship with her."

About Glance Technologies Inc.

Glance Technologies is the owner of Glance Pay and Glance PayMe, a pair of complementary smart phone payment applications that enable merchants to provide their customers with quick, secure payments; digital rewards; and better experiences. Glance offers targeted in-app marketing, geo-targeted digital coupons, customer feedback, in-merchant messaging, custom rewards programs, digital receipts and digital deals.

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