The Globe and Mail reports in its Tuesday edition that Bell Canada has severed ties with one of its contract door-to-door sales representatives, who allegedly told a Toronto man his monthly bill for a home service package would stay at $100 for two years. A Canadian Press dispatch to The Globe quotes the customer saying that he learned months after agreeing to the two-year contract later that Bell's only guarantee was that there would be a monthly discount of $25 per month -- not a price freeze. Gianmarco Minichillo also said he did not receive an e-mail copy of the contract immediately after hearing a Bell subcontractor's sales pitch at his home and agreeing to it by phone in a conversation with a Bell sales support centre. Following a CBC report on Mr. Minichillo's experience Bell said that there was a serious breach of its policies by a subcontractor working for one of the phone, Internet and media company's suppliers. "We apologize to anyone who may have been adversely affected by this conduct," a Bell representative said. The rep also said the unidentified supplier has severed its relationship with the subcontractor, who also was not identified, and that Bell has implemented immediate corrective training.