The Globe and Mail reports in its Saturday, Aug. 5, edition that much of Atlantic Canada lost
cellphone and other network
services for more than four
hours on Friday, after what BCE's Bell called "accidental
damage" to its fibre-optic grid.
A Canadian Press dispatch to The Globe reports that Bell said its "major service outage"
hit Internet, TV, wireless
and landline phones, with landline
911 service intermittent.
Flights were delayed at multiple
airports, many consumers
could not use their debit and
credit cards, and TD Canada
Trust was among the banks closing
some branches in the region.
Bell said the outage began at
10:45 a.m. Atlantic Time, with
service restored at 3 p.m "following
rerouting and repair of
network infrastructure."
Bell spokesman Nathan Gibson says: "This was an extraordinary situation
in which major fibre network
links serving Atlantic
Canada were cut by third-party
construction work in two different
locations. We are still investigating how
the fibre cuts happened."
Telus spokesman Richard Gilhooley
says his company's services,
which rely on Bell
infrastructure, had also been restored. Rogers Communications
said its cellular network
was not affected.
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