Direct 2 You simplifies the process of buying a new phone and brings
personalized service directly to customers virtually wherever and
whenever they choose
Company Website:
http://www.sprint.com
PHILADELPHIA -- (Business Wire)
Sprint
(NYSE: S) is launching today its innovative Direct 2 You service in
Philadelphia and surrounding communities, including Camden, Newark and
Trenton, N.J., and Dover, Del. Direct
2 You includes personal device delivery and expert attention –
including setup and data transfer from an old phone to a new one.
Customers can arrange appointments virtually whenever and wherever they
want – for free1.
Through this one-of-a-kind offering, a Sprint expert helps customers set
up a Sprint mobile device and transfer any contents to the new phone.
Direct 2 You eliminates the hassle of planning a trip to the store and
saves time for customers by having the expert go directly to them.
“We listen to our customers and strive to deliver the best customer
service experience possible,” said Karen Paletta, region vice president,
Northeast, Sprint. “Whether it’s at a child’s soccer game, home or
office, or a coffee shop, our experts will meet Philadelphia-area
consumers where they choose – and at no additional cost. It makes buying
a new phone a unique and stress-free experience.”
The Direct 2 You experience is easy and simple. After a customer
schedules an appointment by calling 844-347-2968 or through https://sprintdirect2you.com,
an expert comes straight to him or her. In addition to setting up the
phone to meet the customer’s specific preferences, the expert transfers
all content, including contacts, pictures, games and apps, to ensure the
device is ready to go. The expert also provides personalized training
and tips to help the customer become familiar with using their new
mobile device.
With today’s expansion, the service is now available in major
metropolitan areas across the country, including Chicago, Dallas,
Denver, Kansas City, Los Angeles, Miami, New York, San Francisco, Tampa,
Washington, D.C., and surrounding areas. The service is anticipated to
continue to roll out to more markets across the country throughout 2015.
About Sprint
Sprint (NYSE: S) is a communications services company that creates more
and better ways to connect its customers to the things they care about
most. Sprint served more than 57 million connections as of June 30,
2015, and is widely recognized for developing, engineering and deploying
innovative technologies, including the first wireless 4G service from a
national carrier in the United States; leading no-contract brands
including Virgin Mobile USA, Boost Mobile, and Assurance Wireless;
instant national and international push-to-talk capabilities; and a
global Tier 1 Internet backbone. Sprint has been named to the Dow Jones
Sustainability Index (DJSI) North America for the past four years. You
can learn more and visit Sprint at www.sprint.com
or www.facebook.com/sprint
and www.twitter.com/sprint.
1 Within participating markets, Sprint will have specific
delivery zones. Upon setting up your appointment, the specialist will
determine if your desired location is eligible for Direct 2 You.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150810005245/en/
Contacts:
Sprint
Randy Spolter, 703-592-8507
Randal.spolter@sprint.com
Source: Sprint
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