Mr. Imen Zitouni reports
INTACT FINANCIAL ACQUIRES JIFFY, CANADA'S NO. 1 HOME MAINTENANCE APP
Intact Financial Corp. has acquired Jiffy Inc., Canada's No. 1 home maintenance app. Through this acquisition, Jiffy will have the platform and capabilities to accelerate expansion of its services across more Canadian jurisdictions while supporting Intact's goals of engaging three out of four Canadian customers digitally and providing a second-to-none customer experience.
"At Intact, we invest in products and exceptional brands that directly support the evolution of customer needs. Through our partnership with Jiffy, we look forward to expanding their service offering to more customers and geographies, connecting their network of certified professionals to more jobs," said Imen Zitouni, senior vice-president and chief marketing officer, Intact Financial.
Jiffy is an app-based service that connects homeowners with local service professionals to provide various home maintenance tasks, such as plumbing, exterior repairs, appliance repair, electrical work and furniture assembly. Designed with the user in mind, Jiffy focuses on making home maintenance simpler and more accessible for everyone.
"Intact is the perfect partner to help Jiffy deliver the most accessible and reliable home maintenance solutions for homeowners, as well as providing the best tools for home service providers to expand their businesses to more Canadians," said Paul Arlin, co-founder of Jiffy.
To date, Jiffy certified pros have completed over 450,000 jobs and have maintained a median response time of fewer than five minutes and a 96-per-cent five-star rating from customers. Founded in 2015, Jiffy has grown steadily since its launch with operations in the Greater Toronto Area, Ottawa and Calgary.
This partnership also supports Intact's continuing efforts to build climate-resilient communities and help Canadians reduce the risks associated with extreme weather events. The Jiffy app connects homeowners with skilled professionals for essential home maintenance, such as cleaning eavestroughs, sump pump installations and roof repairs.
"Jiffy's solution for homeowners and home service professionals is the next step in delivering on Intact's purpose to help people, businesses and society prosper in good times and be resilient in bad times," added Ryan Shupak, co-founder of Jiffy.
All of Jiffy's team members, including co-founders Mr. Shupak and Mr. Arlin, have joined Intact Financial and will continue to operate under the Jiffy brand.
About Intact Financial Corp.
Intact Financial is the largest provider of property and casualty (P&C) insurance in Canada, a leading provider of global specialty insurance, and, with RSA, a leader in the United Kingdom and Ireland. Intact has grown organically and through acquisitions to over $22-billion of total annual premiums.
In Canada, Intact distributes insurance under the Intact Insurance brand through agencies and a wide network of brokers, including its wholly owned subsidiary, BrokerLink. Through belairdirect, Intact distributes directly to consumers. Intact also provides affinity insurance solutions through affinity groups, travel insurance, as well as exclusive and tailored offerings through Intact Prestige.
In the United States, Intact Insurance Specialty Solutions provides a range of specialty insurance products and services through independent agencies, regional and national brokers, and wholesalers and managing general agencies.
In the United Kingdom, Ireland and Europe, Intact provides personal, commercial and/or specialty insurance solutions through the RSA, NIG and FarmWeb brands.
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