Mr. Ali Hakimzadeh reports
HEALTHSPACE LAUNCHES INNOVATIVE SOLUTION TO IMPROVE FOOD SERVICE QUALITY AND REDUCE FOOD BORNE ILLNESS
HealthSpace Data Systems Ltd. has launched an innovative quality control and customer experience application for restaurants that will help improve the overall health, safety and standards for food establishments across North America.
HealthSpace has teamed up with Keboola Data Services Inc., a data analytics solution provider, and Xotec Solutions Corp., a technology company that provides customer engagement software. This collaboration will enhance HealthSpace's current self-inspection solution, HealthSpace CS Pro, by integrating customer retention applications and health department inspection results. The application will enable restaurant operators to seamlessly compare and track their internal health and safety practices with data analytics from government regulators, as well as the general public through customer feedback.
This new application takes advantage of an increasing trend with public sector regulators to be more pro-active in assisting the private establishments they monitor and license. The goal is for the establishments to better manage their own operations to reduce the risk of foodborne illnesses.
HealthSpace is working with certain government health department clients on a pilot project that will encourage private restaurant establishments to integrate the HS CS Pro platform into their existing quality assurance program. By integrating HS CS Pro into the daily operations, a restaurant operator can perform quality checks on the full spectrum of its business. When the health department performs a routine inspection, the results are immediately uploaded to the app, so management can easily compare its internal results with what the regulator is finding. This has significant value for restaurant chains where management can have third party verification of what its operators are doing without employing outside auditors. Additionally, correlating inspection information directly with internal quality control activity will have a significant impact on improving practices in the establishment, thereby improving public safety.
The application's customer engagement component allows operators to engage with their customers on a more frequent basis. It provides an opportunity to solicit customer experience feedback, communicate about coming events and specials, and offer loyalty program benefits, all this through a smart phone app customers can download.
HealthSpace president Joe Willmott stated, "This is the first application that combines internal audits with health inspections and customer experience to provide a complete, operational picture for food service managers in what is a $900-billion industry in North America alone."
This next phase of advancements for HS CS Pro is being developed with the blockchain in mind. Once HealthSpace's blockchain solutions are commercially available, the CS Pro analytics dashboard will become part of the interface that drives user interaction. This will result in a blockchain network capable of delivering advanced analytics that both regulators and private industry operators will need inside of a distributed network.
About HealthSpace Data Systems Ltd.
HealthSpace is an industry-leading technology company currently providing inspection, information, communication and data management systems for federal, state, county and municipal governments. Over the last decade, HealthSpace has developed both enterprise and mobile Internet-based applications currently serving over 300 state and local government organizations across North America. HealthSpace currently offers the only integrated inspection, administration and analytics product suite across all platforms in North America. Further, HealthSpace now delivers inspection and auditing systems to private businesses, enabling them to gain visibility and predictability into their operations to improve performance and safety.
We seek Safe Harbor.
© 2019 Canjex Publishing Ltd. All rights reserved.