VERIFONE HLDGS INC
SymbolPAY

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Heartland Expects its Merchants to Contact VeriFone for Direct Support

2009-11-05 10:12 ET - News Release


Company Website: http://www.verifone.com
SAN JOSE, Calif. -- (Business Wire)

Heartland Payment Systems (NYSE: HPY) has filed a court briefing in the Superior Court of New Jersey saying it now expects its merchants using VeriFone systems to contact VeriFone directly for support.

Specifically, Heartland wrote:

"VeriFone is critical in serving existing customers and troubleshooting for problems with the POS terminals and credit card processing. Heartland provides troubleshooting and systems integration support for its merchants, which requires assistance from VeriFone. If Heartland were to be cut from any support, its customers would be forced to reach out directly to VeriFone, which would result in a reduction of service to the customers and an erosion of Heartland’s relationships with those customers."

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