Ms. Susan Ghalili reports

JOHN HANCOCK INSURANCE ANNOUNCES STRATEGIC RELATIONSHIP WITH SYNODEX

Manulife Financial Corp.'s John Hancock Insurance has entered a strategic relationship with Synodex, a division of Innodata Inc. This partnership represents one of the many technology investments John Hancock has made to maintain its industry-leading and progressive underwriting approach.

Synodex services are used by insurance carriers and reinsurance companies in connection with life insurance risk assessment. John Hancock Insurance will license a customized version of Synodex's proprietary software and take advantage of its services to streamline its internal business processes.

"John Hancock's progressive underwriting capabilities partnered with Synodex's cutting-edge technology will further enhance our ability to deliver timely and competitive underwriting offers to our customers," said Susan Ghalili, vice-president and chief underwriter, John Hancock. "We are confident that a combination of Synodex services together with the licensing of Synodex's technology will allow us to not only review medical records more quickly, but also enhance the quality of our review process."

John Hancock Insurance anticipates that the Synodex solution can offer many benefits beyond the underwriting process, helping the company keep pace with today's rapid advancements in technology.

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