The Globe and Mail reports in its Thursday edition to stand out from rival lenders, Tangerine Bank is tweaking its mobile banking app, adding biometric tools such as voice recognition and fingerprint scanning. The Globe's Tim Kiladze writes because so many Canadians now own smart phones, most Canadian lenders have developed mobile apps that let clients conduct their banking in the same way they would on-line. Tangerine has plans to take this technology one step further, adding software that will let clients talk to their app and ask questions such as, "How much did I spent at the restaurant last week?" Fingerprint technology will also be added to serve as an extra security measure. Bank of Nova Scotia's Tangerine has long operated with this mindset, offering on-line banking services as far back as the late 1990s, when it was ING Canada. However, Canadian lenders have learned it is easy to race out of the gates with new products only to find that they are too far ahead of their customers. Chief executive officer Peter Aceto said the bank worked on rolling out a biometric mouse that clients could use to conduct their on-line banking a decade ago, but management quickly realized it was too futuristic.