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Enter Symbol
or Name
USA
CA



BCE Inc (2)
Symbol BCE
Shares Issued 778,126,130
Close 2014-07-22 C$ 49.01
Market Cap C$ 38,135,961,631
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BCE's Bell acquires two customer call centres in N.B.

2014-07-23 07:39 ET - News Release

Mr. John Watson reports

BELL ACQUIRES 2 CUSTOMER SERVICE CALL CENTRES IN NEW BRUNSWICK

BCE Inc.'s Bell has acquired two customer call centres in New Brunswick as part of its strategy to improve customer service and invest in jobs in Atlantic Canada and across the country.

"Delivering a better customer experience at every level is a core part of Bell's customer-focused investment strategy. These New Brunswick centres and other locations we've opened across Canada are essential to Bell's success in a competitive communications marketplace," said John Watson, executive vice-president of customer operations for Bell. "We are pleased to welcome 700 more employees to the Bell team at these two New Brunswick locations, which join five other new Canadian call centres we've announced in the last four years."

Bell is acquiring call centres in Saint John and in Moncton and will dedicate both centres to serving its residential, wireless and small business customers. Since 2010, Bell has announced new call centres in Nanaimo, B.C.; Orillia, Ont.; and Laval, Rouyn-Noranda and Saguenay in Quebec.

The two sites will be operated by Bell's wholly owned subsidiary Nordia.

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