The Globe and Mail reports in its Thursday edition that travellers will soon have their say on the future of airline-passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations. A Canadian Press dispatch to The Globe says that the consultations will launch once Bill C-49, known as the Transportation Modernization Act, is passed in Parliament, and comes at a time of rising complaints about the state of air travel.
Scott Streiner, chief executive officer of the CTA, said in a speech in Calgary on Wednesday that the agency is planning for two to three months of public consultations which will include on-line discussions, written submissions and day-long open sessions across the country.
Mr. Streiner said that the regulations will focus on creating more clarity about passenger rights and consistent requirements across airlines when it comes to compensation for passengers who have suffered cancelled flights and lost luggage. The agency aims to have the new rules in place in 2018.
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