Mr. Paul Lepage of Telus reports
TELUS TO PROVIDE SUN LIFE WITH NATIONAL ECLAIMS SOLUTION FOR EXTENDED HEALTHCARE PROVIDERS
Telus Corp.'s Telus Health Solutions and Sun Life Assurance Company of Canada have signed an agreement to offer benefit plan members an easy way to submit their claims
electronically, right from the offices of their health care providers.
This electronic choice for physiotherapists, chiropractors and
vision care providers will result in plan members receiving their
benefits payments faster, thus enhancing client satisfaction. Clients
will also benefit from Sun Life's powerful anti-fraud technology that
tracks unusual claiming patterns, thereby helping to decrease the risk
of loss from fraud for plan sponsors.
"As a market leader in group benefits in Canada, we are constantly
looking for innovative ways to feed into the growing popularity of
convenient paperless options with our clients. This latest innovation
that we're offering with Telus will enable providers on behalf of plan
members to submit a claim before they leave their health care provider's
office," said Stuart Monteith, senior vice-president, group benefits,
Sun Life Financial Canada.
"We are delighted to welcome Sun Life to our expanding group of
insurance companies using the Telus Health e-claims solution, which
will allow them to pro-actively, conveniently and efficiently support
employers and plan members in their efforts to manage health," said
Paul Lepage, senior vice-president, Telus Health Solutions. "By working
together with our insurance customers to create new ways to enhance
their clients' experience, we can help achieve value for all Canadians
now and in the future."
Providers will be able to use their own management system or a portal on
a website managed by Telus to submit e-claims. The system makes it easy
for health care providers to submit e-claims quickly so that they can:
-
Spend more time taking care of their clients;
- Minimize plan members' out-of-pocket payment amounts with reimbursement
assigned to providers;
- Better manage their billing and receivables activities;
- Decrease the paperwork involved in manual preparation and submission of
receipts or insurance forms;
-
Reduce their claims processing time and costs.
Telus is a leader in Canada's claims and benefits management sector,
providing drug claims processing for over 10 million Canadians. Telus
Health e-claims, launched in 2010, has experienced rapid adoption by the
extended health care community with over 10,000 providers now on board.
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