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Telus Corp (2)
Symbol T
Shares Issued 174,915,546
Close 2012-05-01 C$ 58.98
Market Cap C$ 10,316,518,903
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Telus, Sun Life to offer e-claims service

2012-05-01 10:17 ET - News Release

Also News Release (C-SLF) Sun Life Financial Inc

Mr. Paul Lepage of Telus reports

TELUS TO PROVIDE SUN LIFE WITH NATIONAL ECLAIMS SOLUTION FOR EXTENDED HEALTHCARE PROVIDERS

Telus Corp.'s Telus Health Solutions and Sun Life Assurance Company of Canada have signed an agreement to offer benefit plan members an easy way to submit their claims electronically, right from the offices of their health care providers.

This electronic choice for physiotherapists, chiropractors and vision care providers will result in plan members receiving their benefits payments faster, thus enhancing client satisfaction. Clients will also benefit from Sun Life's powerful anti-fraud technology that tracks unusual claiming patterns, thereby helping to decrease the risk of loss from fraud for plan sponsors.

"As a market leader in group benefits in Canada, we are constantly looking for innovative ways to feed into the growing popularity of convenient paperless options with our clients. This latest innovation that we're offering with Telus will enable providers on behalf of plan members to submit a claim before they leave their health care provider's office," said Stuart Monteith, senior vice-president, group benefits, Sun Life Financial Canada.

"We are delighted to welcome Sun Life to our expanding group of insurance companies using the Telus Health e-claims solution, which will allow them to pro-actively, conveniently and efficiently support employers and plan members in their efforts to manage health," said Paul Lepage, senior vice-president, Telus Health Solutions. "By working together with our insurance customers to create new ways to enhance their clients' experience, we can help achieve value for all Canadians now and in the future."

Providers will be able to use their own management system or a portal on a website managed by Telus to submit e-claims. The system makes it easy for health care providers to submit e-claims quickly so that they can:

  • Spend more time taking care of their clients;
  • Minimize plan members' out-of-pocket payment amounts with reimbursement assigned to providers;
  • Better manage their billing and receivables activities;
  • Decrease the paperwork involved in manual preparation and submission of receipts or insurance forms;
  • Reduce their claims processing time and costs.

Telus is a leader in Canada's claims and benefits management sector, providing drug claims processing for over 10 million Canadians. Telus Health e-claims, launched in 2010, has experienced rapid adoption by the extended health care community with over 10,000 providers now on board.

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