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Changepoint Strengthens Its PSA/PPM Solution With Business Analytics, Mobility and Usability Advancements

2013-03-19 09:44 ET - News Release

DETROIT, March 19, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced the latest release of its market-leading professional services automation (PSA) and project portfolio management (PPM) solution, Changepoint. This edition of Compuware Changepoint delivers the next generation of business analytics, enhanced mobility and usability improvements in core areas.

"Today's release of Changepoint delivers on our roadmap with significant enhancements demanded by large, globally dispersed services and IT organizations," said Lori Ellsworth, Senior Vice President and General Manager, Compuware Changepoint Business Unit. "Through a combination of key partnerships and product advancements, we are providing our worldwide audience of customers with a solution that offers industry-leading business intelligence and is responding to the needs of the mobile business workplace."

Best of Breed Business Intelligence with Advanced Business Analytics

Leading services and IT organizations leverage business information to shape strategy, drive decision making and align activity with business direction and priorities.

To enable services and IT organizations to gain advantage from the wealth of data they collect, Changepoint now delivers advanced Business Analytics from a leading third party vendor seamlessly in its solution. Enhanced business analytics provide increased transparency and visibility into the large volumes of data generated by services and IT organizations, enabling executives to more easily generate metrics and monitor the key performance indicators vital for sustained business growth.

This offering, fully integrated within Changepoint provides:

  • Enhanced reporting usability and flexibility
  • Active offline reporting
  • Microsoft plug-in support
  • Evolving library of reports and dashboards to accelerate time to value
  • Respect for Changepoint's robust security model, and extensible data model

"Big Data -- the enormous volumes of data being generated within companies and how companies can leverage it for business intelligence -- is forcing organizations to invest in analytics, but standalone platforms are complex and hard to integrate," said John Ragsdale, Vice President of Technology Research, TSIA. "Compuware Changepoint's decision to embed Business Analytics into its solution will allow services organizations to better interpret business information, enabling improved execution of services strategy -- without a data scientist. Over half of TSIA members have budget for analytic tools in 2012-2013, and end user-focused controls are a key requirement."

Mobility Enhancements Put Critical Information in the Hands of Executives and Employees

Today's business users are increasingly mobile -- working from anywhere in the world on a device of their choosing, and they have a growing reliance on these mobile devices to perform business tasks. With the increased adoption of tablets in the business world, busy executives now have critical business information at their fingertips. Smartphones and tablets also help services team members working on customer sites to stay connected to the business and manage daily tasks. Building on its mobility strategy, the latest edition of Changepoint now offers:

Changepoint on the Tablet

  • For the executive

-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with the ability to drill through to information such as project/customer profiles

  • For the end user

-- Time and expense entry
-- View Changepoint dashboards and portlets, access approvals and participate in workflows
-- View key business metric analytics with ability drilling through to such elements as project/customer profiles

Changepoint Smartphone New Enhancements

  • The latest edition of Changepoint introduces expense entry, including the ability to attach pictures of receipts.

This extends Changepoint's existing smartphone capabilities, which already offer:

-- Timesheet
-- Task profile and statusing
-- Support, change, risk and issue management ticket reporting
-- Visibility to view and action requests initiated by and/or assigned to individuals
-- Perform actions on reminders related to time, expense or workflow approvals
-- Quick search requests or tasks

Additional Usability Improvements

As outlined in our roadmap, Changepoint continues to invest in improving usability for Project Managers, evident by the inclusion of project worksheet enhancements in areas such as interactive Gantt support and critical path. Portfolio Managers will benefit from the ability to define and update scenarios containing all types of demand in an intuitive user interface.

Compuware Changepoint

Compuware Changepoint enables growth and improved efficiency for technology services organizations. Our powerful solution marries PSA, PPM and powerful business analytics giving services teams total operational visibility and control over the services portfolio. Services organizations can manage every aspect of their business with Changepoint from customer acquisition, to services delivery, through to financial control and visibility. Changepoint allows services teams to achieve strong margins, manage projects and resources with greater efficiency, deliver a competitive product and services mix, and maintain top-line revenues and bottom-line profitability. Flexible and easy to use, Changepoint is built for today's modern workforce, accessible from tablets and smart phones, and available as a SaaS or On-Premise Delivery Model. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net

Compuware Corporation

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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CONTACT: Press Contacts
         Heidi Riffert
         Compuware Changepoint
         heidi.riffert@compuware.com
         905-886-7000 x 4308
         
         Ellyn Winters-Robinson
         Compuware Changepoint
         ellyn@ignition.ca
         519-624-2402
         
         For Sales and Marketing Information
         Compuware Corporation
         One Campus Martius
         Detroit, MI 48226
         800-521-9353
         http://www.compuware.com

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