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Don't break-up over screen cracks! Get back together with your phone and get same-day repairs from Verizon

2017-02-09 08:00 ET - News Release

Now, there's mobile repair on your terms; where and when you want

NEW YORK, Feb. 9, 2017 /PRNewswire/ -- Americans click, tap and swipe their phones 2,600 times a day… and drop them once a week because "life happens." 30% of U.S. smartphone owners are currently using a cracked or spider-webbed screen. Imagine the sliver cuts!

Fewer than 40 percent of U.S. smartphone and tablet owners have a protection plan. Without insurance, replacing a lost, stolen or damaged phone (or tablet) can cost $700 or more, making Verizon's open enrollment period (February 9April 9) an ideal time to explore valuable improvements to Equipment Protection plans.

At a growing list of 220 locations in 34 states and D.C., more than 60% of Verizon customers are eligible for easy, same-day repairs (more locations coming soon) on many popular smartphones with the option of a technician coming to your home or work. Also, customers seeking a replacement phone or tablet can receive that device as soon as the next day.

Here are the top improvements of Total Mobile Protection from Verizon in 2017:

  1. Cracked Screen Repairs: Get your device repaired as soon as same day—either by a technician coming to you (available devices and states listed below) or taking the device into one of  220+ convenient repair locations
    Repair cracked screens for $79 deductible, lower than the cost of a replacement device.
  2. Increased Claims: Now get 3 claims per year, up from 2
  3. Total Mobile Protection Multi-Device: Cover up to 3 lines on the same account and share 9 claims (up from 6) all lines are eligible for unlimited support from Tech Coach

Even with these additions, the cost of Total Mobile Protection remains $11 per month for a smartphone, $9 for basic phone or tablet. Total Mobile Protection Multi-Device available for customers with 3-10 line accounts at $33 per month. From February 9 to March 10, any customer that enrolls in Tech Coach or TMP / TMP Multi-Device with Tech Coach will be eligible to redeem a FREE mophie powerBOOST Mini.

Phones eligible for same-day repairs include:

  • Apple iPhone SE, 5c, 5s, 6, 6 Plus, 6s, and 6s Plus
  • Samsung Galaxy S5, S6, and S7
  • Samsung Galaxy Note 4 and 5
  • Motorola DROID Turbo and DROID Maxx

Device models eligible for Cracked Screen Repair change over time based on device popularity and technician and parts availability.

For more information on Total Mobile Protection and the mophie promotion, visit https://www.verizonwireless.com/solutions-and-services/total-mobile-protection/

For more information and to register for Verizon Total Mobile Protection, go to
https://www.verizonwireless.com/solutions-and-services/total-mobile-protection/

Cracked screen repair availability:

Alabama—Birmingham
Arkansas—Little Rock, North Little Rock
Arizona—Gilbert, Goodyear, Peoria, Phoenix, Scottsdale, Tempe
California—Citrus Heights, Costa Mesa, Encino, Glendale, Hawthorne, Los Angeles, Marina Del Rey, Northridge, Orange, Oxnard, Pasadena, San Diego, San Jose, Santa Ana, Santa Clara, Seal Beach, Simi Valley, Studio City, Thousand Oaks, Torrance, Valencia, Ventura    
Colorado—Arvada, Aurora, Boulder, Colorado Springs, Denver, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Lone Tree, Parker
Connecticut—Brookfield, Darien, Norwalk 
District of Columbia—Washington D.C.
Florida—Altamonte Springs, Apopka, Boca Raton, Boynton Beach, Brandon, Bradenton, Brooksville, Cape Coral, Clearwater, Coral Gables, Davie, Dunedin, Estero, Fort Lauderdale, Fort Myers, Gainesville, Hallandale Beach, Jacksonville, Jensen Beach, Kissimmee, Lakeland, Lake Mary, Lake Worth, Melbourne, Miami, Miami Lakes, Naples, North Miami, Orange Park, Orlando, Ormond Beach, Palm Harbor, Pembroke Pines, Plantation, Port Charlotte, Royal Palm Beach, Sarasota, Sunrise, Tallahassee, Tampa, The Villages, Valrico, Weston, Winter Park
Georgia—Alpharetta, Atlanta, Athens, Duluth, Hiram, Marietta
Illinois—Algonquin, Chicago, Evanston, Geneva, LaGrange, Machesney Park, Montgomery, Naperville, Niles, Oak Lawn, Orland Park, Wheaton
Indiana—Carmel, Greenwood, Indianapolis, Noblesville
Kansas—Derby, Wichita
Louisiana—Lafayette, New Orleans
Massachusetts—Dedham
Michigan—Royal Oak, Southfield
Minnesota—Maple Grove
Missouri—Ballwin, Chesterfield
North Carolina—Cary, Charlotte, Raleigh
Nevada—Henderson
New Jersey—Maple Shade, North Plainfield, Westwood
New Mexico—Albuquerque
New York—Commack, Mt Kisco, Mamaroneck, New Rochelle, Port Jefferson Station, Rochester, Rockville Centre, Scarsdale, Syosset, Williamsville
Ohio—Cincinnati, Columbus, Gahanna
Oregon—Sherwood
Pennsylvania—Pittsburgh, Wayne, York
South Carolina—Greenville
South Dakota—Sioux Falls
Tennessee—Brentwood, Hendersonville, Nashville
Texas—Austin, Converse, Houston, McKinney, Pasadena, Pearland, Plano, San Antonio, Selma, Sugarland, Webster
Virginia—Dumfries, Falls Church, Fredericksburg, Manassas, Woodbridge
Washington—Bellevue, Seattle
Wisconsin—Appleton, Brookfield, Green Bay, Greenfield, Madison, Milwaukee, Whitefish Bay

Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York City, has a diverse workforce of 160,900 and generated nearly $126 billion in 2016 revenues. Verizon operates America's most reliable wireless network, with 114.2 million retail connections nationwide. The company also provides communications and entertainment services over mobile broadband and the nation's premier all-fiber network, and delivers integrated business solutions to customers worldwide.

Verizon's Online News Center: News releases, feature stories, executive biographies and media contacts are available at Verizon's online News Center at www.verizon.com/news/. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact(s)
Scott Charlston
T. 425.603.2894
@scottcharlston

 

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