ST. GEORGE, Utah, Oct. 21, 2014 /PRNewswire/ -- SkyWest Airlines, a subsidiary of SkyWest, Inc. (NASDAQ: SKYW), announces the promotion of Steve Black to Vice President – Customer Service effective Nov. 17, 2014. Black will succeed Jim Boyd, who will retire after 33 years with the airline. As Vice President – Customer Service, Black will report to Mike Thompson, SkyWest Airlines COO, and will be responsible for the safe and compliant operation of all SkyWest stations and contracted stations, coordinating the development and implementation of operational procedures and policies. He will oversee more than 3,400 customer service employees located in 59 SkyWest-operated stations. He will also oversee ground equipment, corporate real estate, station personnel training and customer relations.

"Jim has been a part of the bedrock of our customer service philosophy," said Thompson. "We appreciate his dedicated service to SkyWest and wish him the best in his retirement."

Black takes on the role of Vice President with more than 23 years at SkyWest, with extensive background including station, regional and code share experience, as well as extensive safety program experience. He takes on the VP role after more than two years as the Managing Director – Safety and Quality, a position in which he oversaw the airline's progress and transition to a Safety Management System and continued to enhance the airline's safety culture.

"Steve brings versatile operational background and an impressive track record of results to his new post," said Thompson. "We look forward to his continued success at the helm of our Customer Service division."

Black and his wife have four children and reside in St. George.

As a leading air service provider offering global access to millions of people each month, SkyWest Airlines partners with the world's largest network carriers including United Airlines, Delta Air Lines, US Airways, American Airlines and Alaska Airlines. With a fleet of 350 aircraft, SkyWest's more than 10,500 aviation professionals operate more than 1,700 flights each day to 185 destinations throughout North America. SkyWest is known for its industry-leading workforce, exceptional leadership team, and continued solid operational and economic performance. The airline is headquartered in St. George, Utah.

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SOURCE SkyWest Airlines