CHICAGO, Oct. 14, 2014 /PRNewswire/ -- United Airlines will unveil new check-in options tomorrow for its most frequent travelers at San Francisco International Airport, enabling faster movement from the curb to the gate. The airline will open a new reception lobby for members of its invitation-only Global Services program and a new check-in area for Premier members of its MileagePlus loyalty program.
Located across from doors five and six, on the departures level of Terminal 3, the new Global Services reception lobby will also offer personalized check-in services to customers traveling in United Global First on long-haul international flights. At approximately 1,100 square feet, the glass-enclosed facility will offer five full-service check-in podiums, a seating area and front-of-line security lane access, featuring TSA PreCheck.
San Francisco's Global Services reception lobby is United's third, coming after similar facilities at Chicago O'Hare International Airport and Newark Liberty International Airport.
Premier Check-In
The airline's new Premier check-in area, near Terminal 3's Boarding Area E, will offer expedited check-in for MileagePlus Premier members, including kiosks that enable customers to tag their own checked bags if they choose to, further speeding their path to the gate.
This new check-in area replaces the previous Terminal 3 Premier check in, which in the future will serve United Economy customers and travel groups.
"With these additions at our San Francisco hub, we are pleased to further upgrade the premium experience that we offer our customers," said Jimmy Samartzis, United's vice president of customer experience. "These new amenities will provide a higher level of comfort, convenience and personalized service, enhancing our most frequent travelers' experience when they fly with us."
San Francisco Enhancements
The new Global Services reception lobby and Premier check-in area are among United's many customer-service enhancements this year in San Francisco. Others include:
- The ultra-modern Boarding Area E, which offers a modern design, dining options featuring Bay Area businesses, more comfortable seating and power outlets throughout, enabling customers to stay connected and productive;
- A new United Club, located near Boarding Area E; and
- Mercedes-Benz tarmac-transportation service, offering Global Services and United Global First customers chauffeured rides across the tarmac between flights.
United in San Francisco
United is the largest carrier at San Francisco International Airport, offering nearly 300 daily flights to more than 90 destinations in the U.S. and around the world, more service than any other airline from the Bay Area. United currently operates nearly 30 daily nonstop flights from San Francisco to more than 20 international destinations and will add nonstop service from San Francisco to Tokyo's Haneda Airport later this month.
About United
United Airlines and United Express operate an average of more than 5,200 flights a day to 374 airports across six continents. In 2013, United and United Express operated nearly two million flights carrying 139 million customers. With U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates more than 700 mainline aircraft and, in 2014, is taking delivery of 35 new Boeing aircraft, including the 787-9 as the North American launch customer, and is welcoming 32 new Embraer 175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
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SOURCE United Airlines