Company pledges to make donation to Second Harvest Food Bank of
Middle Tennessee for every new enrollment through year-end
Company Website:
http://www.awrusa.com/american-water-resources/
VOORHEES, N.J. -- (Business Wire)
American
Water Resources, a partner of Metro Water Services (MWS) in
providing Service Line Protection to MWS customers, announced that in
just six months since the program launched, more than 5,000 homeowners
across Davidson County, as well as portions of Rutherford and Williamson
Counties in Tennessee, have signed up for the Water and Sewer Service
Line Protection Programs.
“We are proud of the service we are offering to Nashville homeowners,”
said American Water Resources President Malcolm Conner. “Through our
elective Water Line and Sewer Line Protection Programs, homeowners have
the ability to help safeguard themselves from the financial demands and
stress that occurs when they experience a water or sewer line problem.”
Nashville homeowner Charles G. who is enrolled in the program said, “I
had a leak in my water pipe from my home to the water meter, which is my
responsibility. American Water Resources responded and took care of the
matter in a timely, effective and efficient manner. I was pleased with
the contractors’ work and professionalism. If I have to use this service
again, I know the job will be done right.”
To help property owners better manage these risks and the high costs of
service line repairs, Nashville Metro Water Services issued a Request
for Proposal from qualified providers for service line protection
programs in 2013. American Water Resources was awarded a contract to
administer the service line protection programs for the eligible
properties in the Nashville area in April 2014.
Designed to protect homeowners from unexpected, costly service line
repairs that are caused by normal wear and tear, tree roots and aging
service lines, the Water Line and Sewer Line Protection Programs provide
a solution for repairs that are neither the responsibility of the city’s
water department nor covered by typical homeowners’ insurance. At no
cost to the city and minimal cost to the customer, American Water
Resources fully manages the service line protection program – from
establishing a local contractor network and providing customer service,
to educating homeowners about their responsibility to maintain their
water and sewer lines.
Metro Water Services’ customers may choose to participate in the Water
and Sewer Line Protection Program for a combined price of $11.49 per
month. Customers may also elect to enroll in the Water Line Protection
Program for $3.99 per month or the Sewer Line Protection Program for
$7.99 per month. Those who enroll in the program will receive 24-hour
customer service support, leading to greater peace of mind when service
line repair needs might occur. There are no claim forms to submit and
there are no deductibles for the homeowner.
To celebrate the success of the program and give back to the local
community, American Water Resources announced a unique opportunity for
Metro Water Services customers who enroll in the Water Line and Sewer
Line Protection Programs from October 1, 2014 through December 31, 2014.
For every new enrollment received, American Water Resources will make a
$1 donation to Second Harvest Food Bank of Middle Tennessee. American
Water Resources and Metro Water Services are proud supporters of Second
Harvest, and the greater Nashville community. More information about the
Protection Programs will be arriving in homeowners’ mail soon and is
also available online at www.AWRUSA.com/Nashville
or by calling 1-888-758-8935.
About American Water Resources
American Water Resources (AWR) is a provider of Water
Line Protection, Sewer
Line Protection and In-Home
Plumbing Emergency Programs to homeowners in 43 states and
Washington, D.C., and currently services over 1.4 million contracts. AWR
has been providing protection programs for more than 13 years,
satisfying more than nine out of ten customers and earning an A+ Rating
from the Better Business Bureau. AWR also provides its Service Line
Protection Programs to homeowners through municipal partnerships with
the New York City Water Board, Nashville Metro Water Services and
others. AWR is a subsidiary of American Water, the largest publicly
traded U.S. water and wastewater utility company. For more information,
visit the American Water Resources website at www.AWRUSA.com.
Click
here to subscribe to Mobile Alerts for American Water.
Contacts:
American Water
Denise Venuti Free, 856-309-4690
External
Communications Manager
denise.free@amwater.com
Source: American Water Resources (AWR)
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