Citizens are now enjoying a single convenient location to safely pay
online
Company Website:
http://www.egov.com/Partners/Pages/Virginia.aspx
RICHMOND, Va. -- (Business Wire)
The City of Virginia Beach Treasurer’s Office is pleased to announce the
launch of the new VBePay.com Online
Payment Portal. This new, mobile-optimized bill presentment and
payment solution simplifies the user experience by enabling secure
payment and tracking of various types of bills online, all in a single
convenient location. Citizens can view and pay their bills online, 24/7,
and receive email notifications when bills are available.
“We continually look for opportunities to improve our citizens’
experience with the City and we are very excited to be doing just that
through this new online payment portal,”said Rickie L.
Richards, Chief Deputy Treasurer, City of Virginia Beach. “Virginia
Interactive couldn’t have been easier to work with and we anticipate
even greater success as we continue to work with them to incorporate
additional features and payment types into the portal.”
Virginia Beach partnered with Virginia
Interactive to implement the service in a phased rollout starting
with personal property tax payments in August 2014, followed by real
estate tax payments in October, and parking ticket payments in early
December. The new service provides a single convenient location where
citizens can create an online user account, search and associate their
various bills, and enroll to receive electronic billing and reminders
via email. The first phase of the project was designed, developed, and
ready for testing in less than 30 days with over 1,600 customers
registered to use the service making over 6,600 payments in the first
two weeks. The service is scalable and the City is already planning to
add additional payment types and new enhancements in the near future.
The portal was designed to keep pace with changing social habits,
shifting demographics, evolving citizen demands and emerging
technologies. Additional key features include:
-
Ability to create a secure user account for facilitating future
transactions
-
Enrollment for email notifications and e-billing
-
View billing and payment history for each account
-
Enable users to update billing address and phone number
-
One-time payments for citizens choosing not to establish a user account
-
Shopping cart – pay multiple bills together with a single transaction
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Secure, credit card and e-check payment options
-
Robust administrative and reporting tools for the City
The profile-based access to the public interface contributes to a highly
usable citizen experience, enabling the user to enter, review and verify
submissions without having to double key common data. The new mobile
friendly layout creates a natural Web experience with less clutter and
increased information delivery. Additionally, as more customers adopt
e-billing and pay online, the Treasurer’s Office will enjoy reduced
manual payment processing costs, saving valuable time and resources.
About Virginia Interactive
Virginia
Interactive, LLC, a wholly owned subsidiary of NIC, is the driving
force behind over 50 state agencies and local online services, mobile
applications and secure payment processing solutions throughout the
Commonwealth of Virginia. For over 16 years, Virginia Interactive’s
eGoverment solutions have helped make government more accessible to
constituents while driving time savings and operational efficiencies. www.virginiainteractive.com.
About NIC
Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of official
government websites, online services, and secure
payment processing solutions. The company's innovative eGovernment
services help make government more accessible to everyone through
technology. The family of NIC companies provides eGovernment solutions
for more than 3,500 federal, state, and local agencies in the United
States. Forbes has named NIC as one of the “100 Best Small Companies in
America” five times, most recently ranked at No.11 (2013), and the
company has been included four times on the Barron’s 400 Index.
Additional information is available at http://www.egov.com.
Contacts:
Virginia Interactive
Travis Sarkees, 804-786-1855
General
Manager
travis@egov.com
or
Rickie
L. Richards, CPA, 757-385-8263
Chief Deputy Treasurer
rrichard@vbgov.com
Source: Virginia Interactive
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