Sam’s Club exclusive technology services include guaranteed
buyback program
BENTONVILLE, Ark. -- (Business Wire)
Sam’s Club and SquareTrade®, the #1 rated protection plan
provider, today announced a new program that dramatically expands
members’ technology and electronics services and support, and helps
reduce the cost of owning the latest and greatest technology. From
smartphones and tablets to cameras and televisions, Sam’s Club
membership now includes exclusive warranty services available in clubs
and at SamsClub.com
that simplify the technology purchasing, protection and upgrade
experience.
With the new service, any Sam’s Club member who purchases a television
worth $500 or more can get a $99 4-year SquareTrade protection plan that
includes delivery, set-up, haul-away and recycling of their old TV.
Exclusive to Sam’s Club, the protection plan also offers a guaranteed
buyback program that allows Sam’s Club members to trade in their TV
within six months of purchase and receive up to half of its price back
on a Sam's Club gift card.
Sam’s Club and SamsClub.com
also offer SquareTrade protection plans to members on smartphones and
all other electronics. Items such as printers, gaming consoles, media
players, and even headphones and coffee machines are now covered under
the new SquareTrade protection plans offered at Sam’s Club.
“We designed this program to make it easy and cost effective for members
to buy their phones and electronics at Sam’s Club,” said Dawn von
Bechmann, senior vice president for technology at Sam’s Club.
“Electronics are an investment, and with our competitive new protection
plans our members will save money because they won’t have to make a new
purchase if an accident happens. We also understand that services
throughout the lifecycle of their purchases are just as important as the
product itself, and that’s why our protection plans also include
valuable services like delivery, take away and technical assistance.”
In addition to SquareTrade’s extended manufacturer coverage on all
devices, the new Sam’s Club program includes:
-
Accidental damage protection: Damage to devices like smartphones,
tablets, computers and cameras from drops, spills and other
increasingly common accidents is fully covered.
- 24/7
tech support: The Sam’s Club Tech Experts program, provided
through Alorica, is available for all products.
-
Guaranteed Buyback up to 24 months after purchase: Available on
smartphones, tablets, televisions and computers – ensuring members can
get value back on their item when they want to upgrade.
-
Delivery and setup: Included on television plans for TVs purchased at
$500 or more.
“The demands upon the consumer to research, understand and operate
technology on a daily basis are greater than ever before. People need an
expert in their court, a resource they can turn to help them not only
simplify but maximize the potential of technology,” said von Bechmann.
“Through our program with SquareTrade, we’re delivering the best value
in the industry and delighting members with services that make their
lives easier.”
“We are thrilled to offer SquareTrade protection to Sam’s Club members
nationwide and look forward to turning the frustrating experiences
caused by accidents and device disappointments into unexpected positive
encounters,” said Steve Abernethy, president and CEO of SquareTrade.
“Our program with Sam’s Club is designed to help members get the most
out of their electronics and give them piece of mind that should the
worst happen, they can depend on SquareTrade to deliver.”
About Sam’s Club
Sam’s Club®, a division of Wal-Mart Stores, Inc. (NYSE: WMT),
is a leading membership warehouse club offering superior products,
savings and services to millions of members in 635 clubs in the U.S. and
Puerto Rico. To learn more about Sam’s Club, visit the Sam’s
Club Newsroom, shop at SamsClub.com,
and interact with Sam’s Club on Twitter and Facebook.
About SquareTrade
SquareTrade is the top-rated protection plan provider trusted by
millions of happy customers for its fast and exceptional service. Unlike
old-fashioned warranties, SquareTrade is designed for today’s consumer
and uses innovative technology to deliver a zero hassle claims process.
SquareTrade is headquartered in San Francisco and London. For more
information, go to www.squaretrade.com.
SquareTrade is a registered trademark of SquareTrade, Inc.
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Contacts:
Sam’s Club Media Relations
Tara Raddohl, 1-800-331-0085
SamsClub.com/newsroom
or
SquareTrade
Media Relations
Jessica Hoffman, 408-969-1163
Jessica@squaretrade.com
Source: Sam’s Club
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