Direct 2 You arrives in Detroit, Washington D.C., Tampa and Dallas in
early July
Company Website:
http://www.sprint.com
OVERLAND PARK, Kan. -- (Business Wire)
Sprint
(NYSE:S) is launching today its innovative Direct 2 You service in four
of the nation’s largest metropolitan areas – New York, Los Angeles, San
Francisco, and Denver. The Direct
2 You service brings wireless sales, consultation and customer
service directly to customers virtually whenever and wherever they want
– for free1.
Through this one-of-a-kind offering, a Sprint expert helps customers set
up a Sprint mobile device and transfers any contents to the new phone.
Direct 2 You eliminates the hassle of planning a trip to the store and
saves time for customers by having the expert go directly to them.
Originally offered only to existing Sprint customers, Direct 2 You is
now available to everyone – including those ready to switch to Sprint.
“New York represents the ultimate intersection of culture, technology
and business, and New Yorkers deserve expert, innovative service to help
them manage their busy lives,” said Karen Paletta, region vice
president, Northeast, Sprint. “Our Direct 2 You experts meet customers
where it is convenient for them, bringing them expert attention when and
where they need it.”
With today’s expansion, the service is now available in 28 cities – Los
Angeles metro area: Los Angeles, Anaheim, Beverly Hills, Calabasas,
Laguna Beach, Long Beach, Newport Beach, West Hollywood, Pasadena, San
Pedro and Santa Ana; New York metro area: New York City and these cities
in New Jersey: Newark, Jersey City, Edison, Elizabeth and Paterson; San
Francisco Bay Area: San Francisco, Oakland, San Jose and Berkeley;
Denver metro area: Denver, Boulder, Fort Collins and Golden; and in
Chicago, Miami and Kansas City. In early July, Direct 2 You will arrive
in Detroit, Washington, D.C., Tampa and Dallas. The service is
anticipated to continue to roll out to more markets across the country
throughout 2015.
“Customers enjoy saving time and benefit from the convenience factor of
Direct 2 You,” said Kevin Kunkel, region vice president, West, Sprint.
"Whether you’re in LA, Denver or San Francisco, our experts will meet
you where you choose – home, office or coffee shop – and streamline the
process of getting a new phone.”
The Direct 2 You experience is easy and simple. After a customer
schedules an appointment by calling 844-347-2968 or through https://sprintdirect2you.com,
an expert comes straight to him or her. In addition to setting up the
phone to meet the customer’s specific preferences, the expert transfers
all content, including contacts, pictures, games and apps, to ensure the
device is ready to go. The expert also provides personalized training
and tips to help the customer become familiar with using the mobile
device.
Customers in other cities who have tried Direct 2 You since it launched
in April are thrilled with the personalized service. Among the feedback:
“Over the moon. Expert upbeat. Answered all questions, worked out all
glitches.
You don't know the benefit of being a busy
professional, and having someone come to your home and help you with
your phone.” --Miami
“I think this is an excellent feature that Sprint is offering, and
please keep up the good work.”
--Chicago
About Sprint:
Sprint (NYSE: S) is a communications services company that creates more
and better ways to connect its customers to the things they care about
most. Sprint served more than 57 million connections as of March 31,
2015 and is widely recognized for developing, engineering and deploying
innovative technologies, including the first wireless 4G service from a
national carrier in the United States; leading no-contract brands
including Virgin Mobile USA, Boost Mobile, and Assurance Wireless;
instant national and international push-to-talk capabilities; and a
global Tier 1 Internet backbone. Sprint has been named to the Dow Jones
Sustainability Index (DJSI) North America for the past four years. You
can learn more and visit Sprint at www.sprint.com
or www.facebook.com/sprint
and www.twitter.com/sprint.
1 Within participating markets, Sprint will have specific
delivery zones. Upon setting up your appointment, the specialist will
determine if your desired location is eligible for Direct 2 You.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150629005590/en/
Contacts:
Media:
Sprint
Melinda Tiemeyer, 913-315-3607
Melinda.tiemeyer@sprint.com
or
Kathleen
Dunleavy, 310-709-3689
Kathleen.dunleavy@sprint.com
Source: Sprint
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