Texas.gov reimagines the portal with a simple, approachable,“find
it your way” experience for citizens
Company Website:
http://www.texas.gov
AUSTIN, Texas -- (Business Wire)
The Texas Department of Information Resources (DIR) and Texas NICUSA,
LLC (NIC) are proud to announce a transformative state government portal
experience with the launch of the new, one-page Texas.gov.
As the state’s official website, the goal of Texas.gov has always been
to provide citizens with simple, secure, and immediate access to
government information and services. The reimagined Texas.gov showcases
a considerably streamlined, yet charming interface featuring only the
best, most helpful information that users actually want and need, and
offers it in an intuitive way that lets them interact in a manner that
is most comfortable to them. In addition to simplifying the experience,
the approachability of the portal shines through with a Texas-friendly
conversational tone and imagery that celebrates the state’s unique
character.
Janet Gilmore, Director of Digital Services for DIR, says, “Texas is
a big state and achieving the Texas.gov mission to provide access to
Texas government services and information anytime, anywhere is a big
job. The new Texas.gov website design fulfills that mission using a
simple, yet elegant, customer and information-centric design.”
Based on years of analytics data, NIC – the private partner that
develops and maintains Texas.gov for the state – had a very clear
understanding of what users come to do on Texas.gov, and the portal was
redesigned accordingly. Dozens of web pages and layers of navigational
architecture were removed, unnecessary and unused features of the portal
were eliminated, and thousands of links were manually curated and
organized into a structured table format. Today, via the one-page
portal, Texas.gov delivers the following noteworthy features:
- Search. The most popular place on Texas.gov was strengthened to
deliver relevant search suggestions, related agencies, and related
services as a user types. Furthermore, the ability for users to search
“safely” within the boundaries of an official government website
ensure that they will not mistakenly click on unofficial, look-alike
sites that may mislead them to provide personal information or pay
unnecessary fees.
- Find It. This data table powers a sortable, filterable, “find
it your way” experience. Easily accessible via the Find It tab or when
a user clicks a “more” button, this single element replaces dozens of
pages of hierarchy and content with an organized way for users to
quickly gain access to thousands of official government links.
- Responsive Design and Styling. More than 30 percent of visitors
to Texas.gov come via a mobile device, so the streamlined, simplified
design of Texas.gov across all platforms serves users well. Texas.gov
also lets visitors from mobile devices decide to activate certain
options, such as the map and social media, as their data plans allow,
and images were styled so they are not burdensome to download.
- Analytics-based Content. The government services and
information that we know users really want and need is readily
available via clear, top-level navigation and also grouped by topic in
the horizontal sections of the long-scrolling website.
- CSS Animations. Animation helps users understand what is
happening on the screen as they interact with Texas.gov by delivering
smooth transitions when they click buttons and open/close modal
windows.
- New Look and Feel. Texas.gov features plain language content
with a Texas touch, colorful images of the more unique and interesting
places across our great state, and updated typography that optimizes
readability and usability.
Visit
the Texas.gov YouTube channel for a guided tour of the new Texas.gov.
About Texas.gov
Texas.gov is the official website of the State of Texas (www.texas.gov)
and is a collaborative public/private partnership managed by the Department
of Information Resources (DIR). Texas.gov
helps state and local government entities web-enable their services and
operates without tax funds through a partnership between the State and Texas
NICUSA, LLC. Texas NICUSA builds, operates, maintains, and markets
Texas.gov and is part of eGovernment firm NIC’s
(NASDAQ: EGOV) family of companies. Since its launch in 2000, Texas.gov
has securely processed more than 247 million financial transactions and
collected more than $33 billion on behalf of participating entities.
About NIC
Founded in 1992, NIC (NASDAQ: EGOV) is the nation's leading provider of official
government websites, online services, and secure
payment processing solutions. The company's innovative eGovernment
services help make government more accessible to everyone through
technology. The family of NIC companies provides eGovernment solutions
for more than 3,500 federal, state, and local agencies in the United
States. Forbes has named NIC as one of the “100 Best Small Companies in
America” five times, most recently ranked at No.11 (2013), and the
company has been included four times on the Barron’s 400 Index.
Additional information is available at http://www.egov.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150519005364/en/
Contacts:
Texas.gov
Jennifer Buaas, 512-463-3602
jennifer.buaas@dir.texas.gov
Source: Texas.gov
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