SAN FRANCISCO -- (Business Wire)
Today Dropbox and Salesforce (NYSE: CRM) announced a strategic
partnership to connect Salesforce’s #1 CRM platform with Dropbox’s
leading collaboration platform, enabling companies of all types and
sizes to collaborate and more deeply connect with their customers across
sales, service, marketing, commerce, and more.
The companies will initially deliver two new integrations to drive brand
engagement and boost team productivity:
- Commerce Cloud and Marketing Cloud + Dropbox: Create branded,
customized Dropbox folders within Salesforce Commerce Cloud and
Marketing Cloud with the new digital asset engagement solution.
Folders can be accessed by both internal teams and external partners.
With two-way workflows, content stays relevant and up-to-date, whether
the user is working in Dropbox or Salesforce. For example, a retailer
using Salesforce Commerce Cloud may create a Dropbox folder to access
product images or creative briefs from an external creative agency.
The retailer is notified if the agency makes changes or additions and
can then update their online storefront in order to deliver a superior
shopping experience.
- Quip + Dropbox: Access Dropbox content, such as photos, videos
and slides, directly within Salesforce Quip. Dropbox will also add
support for Quip documents, allowing joint users to work on Quip files
that live in Dropbox, furthering Dropbox’s effort to build a unified
home for work.
In addition to these new integrations, Salesforce will use Dropbox
Enterprise and Dropbox will significantly extend its use of Salesforce
products including Salesforce Service Cloud, Marketing Cloud and PRM
across its business.
Expanding Partnership with Continued Focus on Customer Success
Today’s announcement builds on the existing relationship between
Salesforce and Dropbox, including the Dropbox for Salesforce app
available on the Salesforce AppExchange. Additionally, Salesforce
Ventures, Salesforce’s corporate investment group, has been an investor
in Dropbox since 2014.
Comments on the News
-
“Customer success is core to everything we do at Salesforce and it
inspires our partnerships,” said Ryan Aytay, EVP Global Business
Development & Strategy, Salesforce. “When you bring together the
world’s leading CRM and collaboration platforms, the possibilities to
create more value for our customers are endless.”
-
“This deeper partnership with Salesforce is a great opportunity to
build new value for our mutual customers,” said Quentin Clark, SVP of
Engineering, Product and Design at Dropbox. “We’re looking forward to
delivering these new integrations so our customers can get the most
out of their tools.”
-
“Salesforce has completely changed the way businesses connect with
their customers through the use of cloud, social, mobile IoT, and AI
technologies,” said Dennis Woodside, Chief Operating Officer at
Dropbox. “Together, we have the opportunity to fundamentally change
how people work.”
Pricing & Availability
-
New integrations are expected to begin rolling out the second half of
2018. To sign up for the Digital Asset Engagement pilot, please sign
up here.
-
Pricing will be announced at general availability.
Additional Resources
About Dropbox
Dropbox is a leading global collaboration platform that’s transforming
the way people and teams work together. With more than 500 million
registered users across 180 countries, we’re on a mission to unleash the
world’s creative energy by designing a more enlightened way of working.
Dropbox is headquartered in San Francisco, CA and has 12 offices around
the world. For more information on our mission and products, visit dropbox.com.
About Salesforce
Salesforce, the global CRM leader, empowers companies to connect with
their customers in a whole new way. For more information about
Salesforce (NYSE: CRM), visit: http://www.salesforce.com.
This press release contains forward-looking statements about
potential future offerings and features. The achievement or success of
the matters covered by such forward-looking statements involves risks,
uncertainties and assumptions. These risks and uncertainties include,
among other things, the company’s ability to continue to release, gain
customer acceptance of and provide support for new and improved versions
of the company’s services and the company’s ability to realize benefits
from strategic partnerships. If any such risks or uncertainties
materialize or if any of the assumptions prove incorrect, the company’s
results could differ materially from the results expressed or implied by
the forward-looking statements we make. Further information on these and
other factors that could affect the company’s financial results is
included in the reports on Forms 10-K, 10-Q and 8-K and in other filings
we make with the Securities and Exchange Commission. Any unreleased
services or features referenced in this or other press releases or
public statements are not currently available and may not be delivered
on time or at all. Customers who purchase Salesforce or Dropbox
applications should make their purchase decisions based upon features
that are currently available. Salesforce has headquarters in San
Francisco, with offices in Europe and Asia, and trades on the New York
Stock Exchange under the ticker symbol “CRM.” For more information
please visit http://www.salesforce.com,
or call 1-800-NO-SOFTWARE.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180309005323/en/
Contacts:
Salesforce
Katie Duffy, 415-203-2825
kduffy@salesforce.com
or
Dropbox
Stacey
Johnson, 805-720-1767
staceyj@dropbox.com
Source: Dropbox
© 2024 Canjex Publishing Ltd. All rights reserved.