Speech recognition, mobility and computer-assisted physician
documentation tools are top three investments to optimize EHRs
Company Website:
http://www.nuance.com/for-healthcare/index.htm
ORLANDO, Fla. -- (Business Wire)
HIMSS--Nuance
Communications, Inc. (NASDAQ: NUAN) today announced the findings of
a new
study revealing that a majority of healthcare leaders plan to use
additional technologies and tools to realize the full intended benefits
of electronic health records (EHRs) and to improve clinician
satisfaction with using them. The study also concluded that the improved
clinical documentation resulting from EHRs and related technologies will
drive positive financial impact for their institutions, including
appropriate reimbursement and increased patient flow.
The EHR and Clinical Documentation Effectiveness Study, conducted by
HIMSS Analytics, was designed to understand the adoption and
optimization of EHRs and supporting tools used by clinicians, as well as
opportunities for improvement at hospitals and healthcare systems.
“Just as fracking revolutionized and disrupted the petroleum industry by
unlocking untapped resources, innovations such as computer-assisted
physician documentation, natural language processing, artificial
intelligence (AI) and machine learning will do the same by tapping into
medical data and deriving more value for the healthcare industry,” said
John S. Lee, MD, CMIO, Edward Elmhurst Hospital. “Once this data is
discretely available, it then is only a matter of ingenuity and
creativity to use it at the point of care.”
The study revealed that the majority of respondents (83%) have
confidence that their organization will realize the full benefits of
EHRs, most notably their intended purpose of providing improved care
coordination and outcomes. Today, organizations are investing heavily in
resources to support EHR use and documentation of patient information.
Three quarters have added training and support resources, and two-thirds
have increased staff in at least one IT area since moving to an EHR.
Notable findings include:
- Addressing clinician satisfaction in three key ways –
Healthcare institutions today acknowledge that it’s critical to find
ways to save clinicians time and improve their satisfaction. This
ultimately can improve work/life balance, and support retention and
recruitment among clinicians. A majority of respondents identified
three primary ways healthcare institutions are working today to
improve clinician satisfaction around EHR use:
-
82% provide clinician training and education
-
75% enhance existing technology and tools
-
68% adopt new technology and tools
- Plans to introduce EHR-enhancing technologies in 2017–
While arming clinicians with technology at the point of care is not
pervasive today, approximately one quarter of respondents plan to
introduce enhancing technologies at the point of care to optimize EHR
use. This will help clinicians more fully document the patient story,
improve satisfaction and reduce physician burnout, ultimately
resulting in improved patient flows and better financial outcomes. The
top enhancing technologies planned for use in 2017 are:
-
Mobility tools – 44%
-
Computer-assisted physician documentation (CAPD) – 38%
-
Speech recognition – 25%
- More complete patient records drive financial impact –
Hospitals realize that more accurate and complete clinical
documentation of patient encounters not only impacts patient safety,
care delivery and outcomes, but also has a significant impact on
finances for the institution.
Two-thirds of
respondents indicated that improved clinical documentation that
results in capturing appropriate data for reimbursement will have the
largest financial impact for their organizations. Other areas that
would benefit from improved documentation include:
-
Reduction in denied claims – 54%
-
Improved performance under bundled payments – 52%
-
Reduced re-admissions – 38%
-
Better physician time management that improves patient flow – 38%
“Technology is an important part of the healthcare experience today, but
physicians need to interact with technology in ways that are more
seamless and less obtrusive in order to keep their attention focused on
the patient. The right technology, working to complement EHRs can
accomplish this, and our clients are reporting major improvements in
clinician satisfaction, quality, and financial outcomes,” said Brenda
Hodge, senior vice president of healthcare marketing, Nuance. “In fact,
we have doubled the number of organizations using our cloud-based
platform, Dragon® Medical One, in less than a year because it
gives clinicians freedom to document when and where they want.”
For more information:
A new whitepaper, “All In: Moving from
EHR Adoption to Optimization,” with additional information about the
study can be found here,
and you can download
an infographic highlighting the study results or view
the study findings.
Study Methodology
The EHR and Clinical Documentation
Effectiveness Study conducted by HIMSS Analytics was commissioned by
Nuance. The web-based survey was fielded from August 17 to September 6,
2016, with 167 respondents from 142 different healthcare organizations.
Forty percent of respondents hold C-suite titles, with another 40
percent in IT leadership roles.
About Nuance Communications, Inc.
Nuance Communications,
Inc. (NASDAQ: NUAN) is a leading provider of voice and language
solutions for businesses and consumers around the world. Its
technologies, applications and services make the user experience more
compelling by transforming the way people interact with devices and
systems. Every day, millions of users and thousands of businesses
experience Nuance’s proven applications. For more information, please
visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170220005073/en/
Contacts:
Nuance Communications, Inc.
Ann Joyal, 781-565-4155
ann.joyal@nuance.com
Source: Nuance Communications, Inc.
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