BRUSSELS -- (Business Wire)
Accenture
(NYSE:ACN) has been awarded a one-year contract to help the Cabinet of
the State Secretary for Civil Services and Modernisation of Public
Services and Federal Public Service for Information and Communications
Technology (Fedict) create a strategic information plan to improve government
IT systems.
Fedict defines and implements the federal e-government strategy, helping
federal public services improve portfolios and tailor them to meet the
needs of the general public, businesses and civil servants. The IT
strategy is part of the government’s continuing efforts to reduce costs
and improve citizen services.
“We want citizens to be satisfied with the services provided by the
federal government. Therefore, we need to optimize the impact of all our
investments in e-government. The strategic Information plan that
Accenture will deliver will challenge all institutions to share
applications, investments and experiences. By collaborating, we can
continue to improve our services despite the difficult budgetary
context,” said Hendrik Bogaert, secretary of state for Civil Services
and Modernization of Public Services.
Accenture will review all aspects of the communications and IT functions
across 32 agencies in the federal government to identify projects,
opportunities and estimated costs for a comprehensive strategic plan.
The project will include:
-
Developing and understanding the three-year IT strategy for each
organization.
-
Identifying areas for increased collaboration, within the federal
government, by examining current and future portfolio needs across all
agencies.
-
Creating a roadmap to help Fedict bridge gaps between current and
future plans.
“The Cabinet of the State Secretary and Fedict understand that
collaboration and cost savings can be achieved by leveraging technology
for delivering
public service for the future and meeting the growing digital
demands of Belgium’s citizens,” said Nitti Mardjan, who leads
Accenture’s Health & Public Service work in Belgium. “Improving the way
agencies share information further supports the federal government’s
goal of developing an efficient e-government program.”
To determine citizens’ perceptions of digital
government, Accenture surveyed 5,000 people in 10 countries,
including Norway, Germany and the United Kingdom. The survey found that
the majority of respondents (81 percent) would like their government to
provide more services through digital channels and most, 64 percent,
would like to use social media to engage with government.
Accenture’s previous work with the Belgian government includes the
modernization of the Federal Public Services’ finance system (Coperfin
Reform) and implementing a biometric identification system within the
prison system.
Learn more about Accenture’s work with public
service agencies around the world and Delivering
Public Service for the Future.
About Accenture
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 293,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world’s most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
is www.accenture.com.
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Contacts:
Accenture
Philippe Ruttens, + 32 478 916192
philippe.ruttens@accenture.com
Source: Accenture
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